Pontoon Solutions is seeking a hands-on Service Designer to support a large-scale transformation focused on colleague experience, CRM platforms and operational change. The role requires bridging people, processes and technology, translating user needs into practical system and service improvements.
The ideal candidate will facilitate workshops, map journeys, and work with cross-functional teams to deliver design-led outcomes that improve adoption and service delivery across a complex
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Service Designer: CRM Transformation & Colleague Experience employer: Pontoon Solutions
Join a forward-thinking company that values data integrity and fosters a collaborative work culture in Edinburgh. With a focus on professional growth, employees are encouraged to enhance their problem-solving skills while contributing to impactful projects that improve supplier data quality. Enjoy the benefits of a hybrid work model, competitive pay, and a commitment to inclusivity, making this an excellent opportunity for those looking to make a meaningful difference in their careers.
