At a Glance
- Tasks: Lead UX research initiatives and collaborate with teams to enhance user experience.
- Company: Dynamic tech company focused on innovative software solutions.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Other info: Join a vibrant team dedicated to driving customer-centric design.
- Why this job: Shape the future of a new software platform and advocate for user needs.
- Qualifications: Proven experience in UX research and strong collaboration skills.
The predicted salary is between 55000 - 65000 £ per year.
- Senior UX Researcher (Software Platform)
- Retail
Hybrid: 2 days per week in London Initially until end of year £700 per day In short: We’re in the discovery phase of designing a new Software Platform to be used by all of our developers, architects etc and we require a classic IT UX Researcher to assist in building the strategy with our Product Team.
In full: Job purpose: Leading any UX research initiative which have been flagged as high priority or highly strategic projects.
This may include leading a team of researchers to ensure that timelines and quality of research conducted is met to a high standard.
Responsibilities
- Work closely with business stakeholders to ensure that business needs are captured while also advocating the voice of the customer.
Ability to conduct briefing and visionary workshops with senior stakeholders to better understand the direction and specific research needs.
- Exploring ways of working across the research team, to ensure quality of research is met.
Thus supporting associates and mid-weight researchers throughout the research phase.
- Take a supporting role to help project teams define, influence, and drive the user experience vision for projects.
- Manage agency relationships for key projects, while also thinking about how to build internal capabilities to drive a customer centric culture.
- Work closely with the Product and UX Design teams to ensure research insights are incorporated.
Support the Product and Design teams in establishing successful processes and ways of working.
- Develop relationships across the business to collate existing data and insights to inform product strategy and areas of opportunity.
Become an advocate of UX Research and suggest how research can be incorporated during stakeholder meetings.
- Share research expertise and knowledge with others and encourage the wider team to actively participate in UX Research, to improve organisational capability and challenge team thinking.
- Support the UX research manager and design leads to identify and prioritise research needs, avoiding duplication and aligning best practice.
- To support the team in defining, influencing and driving the user experience vision for projects.
This may require to plan and drive the execution of design projects from inception to completion, collaborating with other design lead, where relevant.
Skills required: UX qualitative
Senior UX Researcher (Software Platform) employer: Pontoon Solutions
At Pontoon Solutions, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture in Gateshead. Our commitment to employee growth is evident through continuous training opportunities and support for career advancement, ensuring that every team member can thrive in their role. Join us to be part of a dynamic environment where your contributions directly impact product strategies and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX Researcher (Software Platform)
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Pontoon Solutions for a Senior UX Researcher (Software Platform), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Pontoon Solutions before they go live!
We think you need these skills to ace Senior UX Researcher (Software Platform)
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior UX Researcher (Software Platform) at Pontoon Solutions, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Pontoon Solutions does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Pontoon Solutions. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Pontoon Solutions.
How to prepare for a job interview at Pontoon Solutions
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Pontoon Solutions, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Pontoon Solutions might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Pontoon Solutions!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Pontoon Solutions is looking for.
