Remote User Researcher – Digital Infrastructure

Remote User Researcher – Digital Infrastructure

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Pontoon Solutions

At a Glance

  • Tasks: Conduct user research to enhance digital products and meet user needs.
  • Company: Join Pontoon Solutions, a leader in digital infrastructure.
  • Benefits: Enjoy remote work flexibility and opportunities for professional growth.
  • Other info: Work remotely with occasional travel to Scotland for collaboration.
  • Why this job: Make a real difference by shaping user experiences in digital initiatives.
  • Qualifications: Experience in user research and strong communication skills required.

The predicted salary is between 35000 - 45000 £ per year.

Pontoon Solutions is seeking a User Researcher to support digital initiatives within Strategic Infrastructure. This role involves working with various stakeholders to understand user needs and ensure digital products meet operational requirements.

The ideal candidate will have proven experience in user research, communication skills, and the ability to translate findings into actionable insights. Experience in large organisations or public sector environments is desirable.

This role is predominantly remote, with rare travel to Scotland required.

Remote User Researcher – Digital Infrastructure employer: Pontoon Solutions

At Pontoon Solutions, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. As a Remote User Researcher, you will benefit from flexible working arrangements, professional development opportunities, and the chance to contribute to impactful digital initiatives within Strategic Infrastructure. Our commitment to employee growth and well-being makes us an excellent employer for those seeking meaningful and rewarding careers.

Pontoon Solutions

Contact Details:

Pontoon Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote User Researcher – Digital Infrastructure

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or other platforms. A friendly chat can open doors and give you insights into the company culture.

Tip Number 2

Prepare for those interviews! Research the company’s digital initiatives and think about how your user research experience can add value. We want you to shine!

Tip Number 3

Showcase your skills! Create a portfolio that highlights your user research projects and the impact they had. This is your chance to demonstrate how you translate findings into actionable insights.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Remote User Researcher – Digital Infrastructure

User Research
Communication Skills
Stakeholder Engagement
Analytical Skills
Translating Findings into Actionable Insights
Experience in Large Organisations
Public Sector Experience

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in user research and communication skills. We want to see how you've translated findings into actionable insights, so don’t hold back on those examples!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the User Researcher role. Share your passion for digital initiatives and how you can contribute to our strategic infrastructure.

Showcase Relevant Experience:If you've worked in large organisations or public sector environments, make that clear! We love seeing candidates who understand the unique challenges and opportunities in these settings.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Pontoon Solutions

Know Your User Research Inside Out

Make sure you brush up on your user research methodologies. Be ready to discuss your past experiences and how you've applied different techniques to gather insights. Think about specific examples where your research directly influenced product decisions.

Understand the Digital Infrastructure Landscape

Familiarise yourself with the current trends and challenges in digital infrastructure, especially within large organisations or the public sector. This will help you demonstrate your knowledge and show that you're genuinely interested in the role and its context.

Prepare for Stakeholder Engagement Scenarios

Since you'll be working with various stakeholders, think of examples where you've successfully communicated research findings or collaborated with teams. Prepare to discuss how you can bridge the gap between user needs and operational requirements.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the company's digital initiatives and how they measure success in user research. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.