Pontoon Solutions is seeking an experienced Service Designer to join a major transformation programme in Manchester. You will shape and deliver end-to-end service improvements across key customer interactions, including complaints and bereavement journeys, blending digital capabilities, automation and human touchpoints.
From problem definition through to delivery, you will design services around customer needs, measure outcomes, and collaborate with Product, Operations and Delivery teams to
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Senior Service Designer - Digital & Human Journeys in Manchester employer: Pontoon Solutions
Join a forward-thinking company that values data integrity and fosters a collaborative work culture in Edinburgh. With a focus on professional growth, employees are encouraged to enhance their problem-solving skills while contributing to impactful projects that improve supplier data quality. Enjoy the benefits of a hybrid work model, competitive pay, and a commitment to inclusivity, making this an excellent opportunity for those looking to make a meaningful difference in their careers.
