Financial Call Centre Advisor | Hybrid, 12-Month Contract in Manchester

Financial Call Centre Advisor | Hybrid, 12-Month Contract in Manchester

Manchester Temporary 31500 - 31500 £ / year (est.) Home office (partial)
Pontoon Solutions

At a Glance

  • Tasks: Provide top-notch service to shareholders while working in a hybrid environment.
  • Company: Join Pontoon Solutions, a leader in financial services with a supportive culture.
  • Benefits: Enjoy a competitive salary, medical insurance, and training opportunities.
  • Other info: Potential for permanent position and career growth in a dynamic team.
  • Why this job: Make a difference in the financial sector while gaining valuable experience.
  • Qualifications: Client service experience and strong communication skills are essential.

The predicted salary is between 31500 - 31500 £ per year.

Pontoon Solutions is seeking Call Centre Advisors for a 12-month contract in Manchester, with the possibility of becoming permanent. This hybrid role includes 4 days in the office and 1 day from home, focusing on providing high-quality service to shareholders.

Successful candidates will have:

  • Client service experience
  • Strong communication skills
  • A background in financial services

The role offers a salary of £31,500pa alongside extensive benefits, including medical insurance and training opportunities.

Financial Call Centre Advisor | Hybrid, 12-Month Contract in Manchester employer: Pontoon Solutions

Pontoon Solutions is an excellent employer, offering a dynamic work culture that values employee development and well-being. With a competitive salary of £31,500pa, comprehensive medical insurance, and robust training opportunities, employees are empowered to grow their careers while enjoying a balanced hybrid work environment in the vibrant city of Manchester.

Pontoon Solutions

Contact Details:

Pontoon Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Financial Call Centre Advisor | Hybrid, 12-Month Contract in Manchester

Join Financial Networking Events

Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.

Utilise Temp Agencies Specialised in Finance

Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Pontoon Solutions.

Connect with Alumni from Your Uni

Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.

Stay Active on Job Boards and Company Websites

Keep your eyes peeled on job boards specifically for finance roles. Companies like Pontoon Solutions might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!

We think you need these skills to ace Financial Call Centre Advisor | Hybrid, 12-Month Contract in Manchester

Client Service Experience
Strong Communication Skills
Background in Financial Services
High-Quality Service Delivery
Adaptability to Hybrid Work Environment
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!

Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Pontoon Solutions will be keen to see in your application.

Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Pontoon Solutions. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!

Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Pontoon Solutions confidence in your short-term commitment to the role.

How to prepare for a job interview at Pontoon Solutions

Brush Up on Financial Regulations

Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Pontoon Solutions.

Showcase Your Analytical Skills

Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.

Highlight Flexibility and Adaptability

For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Pontoon Solutions that you’re a reliable team player.

Demonstrate a Willingness to Learn

In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.