Pontoon Solutions is recruiting an experienced Service Designer to join a major transformation programme in the UK. You will shape and deliver end-to-end service improvements across critical customer interactions, including complaints and bereavement journeys, blending digital, automation, and human touchpoints from problem definition to delivery.
You will run workshops, map journeys and blueprints, gather insights, and work with product, delivery and customer service teams to drive measurable
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Contract Service Designer: End-to-End Transformation in Manchester employer: Pontoon Solutions
Join a forward-thinking company that values data integrity and fosters a collaborative work culture in Edinburgh. With a focus on professional growth, employees are encouraged to enhance their problem-solving skills while contributing to impactful projects that improve supplier data quality. Enjoy the benefits of a hybrid work model, competitive pay, and a commitment to inclusivity, making this an excellent opportunity for those looking to make a meaningful difference in their careers.
