At a Glance
- Tasks: Support employee relations case management and assist with investigations and ER meetings.
- Company: Join a large, dynamic organisation with a focus on employee relations.
- Benefits: Hybrid working, potential for contract extension, and professional development opportunities.
- Other info: Collaborative environment with opportunities to learn from experienced colleagues.
- Why this job: Gain hands-on experience in employee relations and make a real difference in workplace culture.
- Qualifications: Experience in employee relations or casework and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
6-Month Contract (with potential to extend)
Location: Hybrid (UK-based offices with flexible working)
Overview
We’re working with a large, complex organisation to hire an Employee Relations Case Manager to support the delivery of a consistent and effective employee relations service. This role is ideal for someone with a foundation in employee relations casework who is looking to deepen their experience. You’ll support the handling of ER matters such as absence, disciplinaries, grievances, and workplace concerns, working closely with managers and senior ER colleagues to ensure cases are managed fairly, consistently, and in line with policy. You’ll play a key role in maintaining standards across case management while building your confidence in advising on ER processes and supporting investigations.
Key Responsibilities
- Support the delivery of employee relations case management across a range of areas (e.g. absence, disciplinary, grievance)
- Provide guidance to managers on ER policies, procedures, and best practice
- Assist with the coordination and progression of ER cases, ensuring timely outcomes
- Support investigations by gathering information, preparing documentation, and tracking actions
- Help facilitate ER meetings and difficult conversations where guidance is required
- Maintain accurate and up-to-date case records and documentation
- Support ER reporting, including tracking trends such as absence or case volumes
- Work alongside experienced ER colleagues on more complex or sensitive cases
- Promote consistency and fairness in the application of ER policies
- Keep up to date with employment law and ER best practice (e.g. ACAS guidance)
What We’re Looking For
- Experience in employee relations or casework, rather than generalist HR
- Practical understanding of ER processes (e.g. absence management, disciplinaries, grievances)
- Confidence supporting managers with ER queries and processes
- Strong communication skills and ability to handle sensitive situations professionally
- Sound judgement with the ability to follow guidance on more complex matters
- Highly organised, with the ability to manage multiple cases or tasks
- Strong attention to detail and accuracy in documentation
- A proactive, collaborative approach and willingness to learn
Junior Employee Relations Case Manager employer: Pontoon Solutions
Join a dynamic and supportive organisation that values employee development and offers a hybrid working model, allowing for flexibility and work-life balance. As a Junior Employee Relations Case Manager, you will benefit from a collaborative work culture, access to experienced colleagues for mentorship, and opportunities to enhance your skills in employee relations casework. This role not only provides meaningful work in a complex environment but also encourages professional growth through exposure to various ER matters and best practices.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Employee Relations Case Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the employee relations field. You never know who might have a lead on a job or can give you insider info about the company you're eyeing.
✨Tip Number 2
Prepare for interviews by practising common ER scenarios. Think about how you'd handle absence management or grievances. This will show your potential employer that you’re ready to jump in and tackle real-life challenges.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Check out our website for the latest job openings! We regularly update our listings, and applying directly through us can give you a better chance of landing that Junior ER Case Manager role.
We think you need these skills to ace Junior Employee Relations Case Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior ER Case Manager role. Highlight any relevant experience in employee relations, casework, or HR processes to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about employee relations and how your background aligns with our needs. Keep it concise but engaging – we want to see your personality!
Showcase Your Communication Skills:Since this role involves handling sensitive situations, make sure your application demonstrates your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can handle tough conversations with professionalism.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Pontoon Solutions
✨Know Your ER Basics
Before the interview, brush up on your knowledge of employee relations processes like absence management, disciplinaries, and grievances. Being able to discuss these topics confidently will show that you have a solid foundation and are ready to dive deeper into the role.
✨Prepare Real-Life Examples
Think of specific situations where you've handled ER matters or supported managers with queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your practical understanding and problem-solving skills effectively.
✨Show Your Communication Skills
Since this role involves handling sensitive situations, practice articulating your thoughts clearly and professionally. You might even want to role-play difficult conversations with a friend to build your confidence in navigating challenging discussions.
✨Stay Updated on Employment Law
Familiarise yourself with current employment law and best practices, such as ACAS guidance. Being knowledgeable about recent changes will not only impress your interviewers but also show your commitment to maintaining high standards in employee relations.
