File Reviewer

File Reviewer

Norwich Full-Time 32000 - 48000 £ / year (est.) No home office possible
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Pontoon Solutions

At a Glance

  • Tasks: Review client pension records for accuracy and maintain data integrity.
  • Company: Join a dynamic employment consultancy focused on inclusivity and talent development.
  • Benefits: Enjoy a competitive salary, bonuses, and the flexibility of remote work.
  • Why this job: Make a real impact in the banking sector while collaborating with a supportive team.
  • Qualifications: Attention to detail and strong communication skills are essential; banking experience is a plus.
  • Other info: Initial 6-month contract with potential for senior roles and career growth.

The predicted salary is between 32000 - 48000 £ per year.

Position: File Reviewer

Location: Fully Remote

Contract Length: Initial 6 Months

Target Start Date: 29th September

Salary: £40,000 per annum + bonus & Additional benefits

*Additional Senior roles also available with increased salary package.

Step into an exciting opportunity within the banking sector!

Our client is looking for a meticulous and proactive Pension File Reviewer to join their team on a 6-month fixed-term contract. If you excel in accuracy, enjoy working collaboratively, and are ready to make an impact, this role could be your perfect fit.

About The Role:

In this role, you’ll be responsible for carrying out detailed reviews of individual client pension records, identifying holdings within pension funds, and ensuring data is accurate and up to date. You’ll work closely with colleagues and third parties to validate information, so clear and confident communication will be key.

Key Responsibilities:

  • Review Records: Assess individual client records to confirm and document their current position.
  • Maintain Accuracy: Capture and record all details to ensure data is complete and fully up to date.
  • Quality Standards: Complete required training and maintain high standards in line with project quality frameworks.
  • Escalation: Flag any unclear or exceptional cases for review.
  • Meet Deadlines: Work to agreed project timelines and objectives.

You may also:

  • Support the project team with process or tool improvements during setup and delivery.
  • Conduct peer or quality checks on other reviewers’ work.
  • Send client or third-party communications using approved templates.

What You’ll Bring:

  • Strong attention to detail with a passion for accuracy.
  • Clear and confident written and verbal communication skills.
  • A collaborative mindset and proactive approach to problem-solving.
  • Previous experience in a similar role, ideally within banking or financial services, is advantageous.

What’s the Process?

  • If your application is shortlisted, a dedicated recruiter will contact you for an initial conversation about the role.
  • If both sides are happy to proceed, you’ll be sent a Workforce Competency Questionnaire (WCQ) — a set of competency-based questions designed to explore your experience, working style, and suitability for the position. You’ll have 48 hours to complete this.
  • Once your questionnaire responses have been reviewed, your recruiter will be in touch to arrange an MS Teams interview if you’re successful at this stage.

If this role is of interest, apply now with an up-to-date CV – don’t miss out!

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven\’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

File Reviewer employer: Pontoon Solutions

Join a dynamic and inclusive team as a File Reviewer in the banking sector, where meticulous attention to detail is valued and rewarded. Enjoy the flexibility of fully remote work while benefiting from a competitive salary, bonus opportunities, and additional perks that support your professional growth. With a strong emphasis on collaboration and quality standards, this role offers a meaningful chance to make an impact in the financial services industry.
Pontoon Solutions

Contact Detail:

Pontoon Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land File Reviewer

✨Tip Number 1

Familiarise yourself with the banking and financial services sector, especially pension management. Understanding the terminology and processes involved will help you communicate effectively during interviews and demonstrate your knowledge.

✨Tip Number 2

Prepare for competency-based questions by reflecting on your previous experiences. Think of specific examples where you've demonstrated attention to detail, collaboration, and problem-solving skills, as these are crucial for the File Reviewer role.

✨Tip Number 3

Practice clear and confident communication. Since the role involves liaising with colleagues and third parties, consider doing mock interviews or discussions with friends to enhance your verbal communication skills.

✨Tip Number 4

Showcase your ability to meet deadlines by discussing past projects where you successfully managed your time. Highlighting your organisational skills will reassure recruiters that you can handle the demands of the role.

We think you need these skills to ace File Reviewer

Attention to Detail
Clear Written Communication
Verbal Communication Skills
Proactive Problem-Solving
Data Accuracy
Record Keeping
Quality Assurance
Time Management
Collaboration Skills
Experience in Banking or Financial Services
Process Improvement
Peer Review Skills
Client Communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your attention to detail and previous experience in roles similar to a File Reviewer. Use specific examples that demonstrate your accuracy and collaborative mindset.

Craft a Strong Cover Letter: Write a cover letter that clearly outlines your passion for accuracy and your proactive approach to problem-solving. Mention how your skills align with the responsibilities of the role, such as reviewing records and maintaining quality standards.

Highlight Relevant Experience: In your application, emphasise any previous work in banking or financial services. Detail your experience with data accuracy and communication, as these are key aspects of the role.

Prepare for the WCQ: Once shortlisted, you'll need to complete a Workforce Competency Questionnaire. Prepare by reflecting on your past experiences and how they relate to the competencies required for the File Reviewer position.

How to prepare for a job interview at Pontoon Solutions

✨Showcase Your Attention to Detail

As a File Reviewer, accuracy is paramount. Be prepared to discuss specific examples from your past work where your attention to detail made a significant difference. Highlight any processes you implemented to ensure data integrity.

✨Communicate Clearly and Confidently

Since the role involves collaboration with colleagues and third parties, practice articulating your thoughts clearly. During the interview, demonstrate your communication skills by answering questions succinctly and confidently.

✨Prepare for Competency Questions

Expect competency-based questions that assess your problem-solving abilities and working style. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on relevant experiences in banking or financial services.

✨Demonstrate a Collaborative Mindset

The role requires working closely with others, so be ready to discuss how you’ve successfully collaborated in previous roles. Share examples of how you’ve contributed to team success and supported process improvements.

File Reviewer
Pontoon Solutions
Location: Norwich
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