Technical Delivery Lead in City of London

This role supports the rollout of a strategic Digital Workflow Platform based on Camunda 8, aimed at modernising process orchestration and automation across EMEA. The platform will enable standardised BPMN-driven workflows, improved operational efficiency, and reduced reliance on legacy workflow technologies.

The role is embedded within EMEA IT and works closely with the BPMN CoE, platform engineering teams, and business delivery stakeholders. It combines platform implementation support with hands-on project management of early adoption use cases, alongside helping to manage and prioritise a growing demand pipeline.

Key Responsibilities:

• Manage end-to-end delivery of assigned workflow automation projects using Camunda 8, covering planning, execution, and transition to BAU.
• Support the implementation and rollout of the Camunda 8 platform, coordinating activities across engineering, architecture, and infrastructure teams.
• Work with business stakeholders and the BPMN CoE to define, scope, and mobilise new workflow use cases.
• Support demand pipeline management, including intake, triage, sizing, prioritisation, and tracking of workflow initiatives.
• Establish and maintain project governance including plans, RAID logs, dependencies, financial tracking, and reporting.
• Coordinate cross-functional teams including developers, business analysts, architects, and external vendors.
• Ensure alignment to BPMN standards, platform governance, and architectural principles defined by the CoE.
• Provide clear and structured reporting to stakeholders on delivery progress, risks, and key decisions.
• Manage project dependencies across platform build and use case delivery to ensure alignment and sequencing.
• Support vendor engagement and delivery where external partners are involved in platform or use case development.
• Drive consistency in delivery approach, templates, and governance aligned to broader IT standards.
• Facilitate workshops and working sessions to support backlog refinement, requirements clarification, and delivery alignment.

Skills & Experience:

• Proven experience as a Project Manager delivering IT initiatives, ideally in workflow, automation, or integration domains.
• Experience delivering projects involving modern application platforms, microservices, or cloud-native technologies.
• Strong understanding of project management disciplines including planning, risk/issue management, governance, and reporting.
• Experience working in Agile, hybrid, or iterative delivery models.
• Familiarity with BPMN concepts and workflow/process automation platforms (e.g. Camunda, Pega, Appian, or similar).
• Ability to manage multiple concurrent workstreams with competing priorities.
• Experience working across business and IT stakeholders in a structured delivery environment.
• Strong coordination and stakeholder management skills within matrix organisations.
• Ability to translate technical concepts into clear, concise communications for non-technical stakeholders.
• Experience supporting demand management or intake processes in a structured delivery or CoE model.
• Exposure to financial services or other regulated environments is advantageous.
• Experience working with third-party vendors or system integrators preferred.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client.

Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.