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- Tasks: Monitor critical banking infrastructure and identify issues before they impact customers.
- Company: Join a globally recognised financial services organisation with a focus on inclusivity.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Be part of a team that ensures smooth banking operations for millions.
- Qualifications: Experience in technical analysis and familiarity with Windows, Unix/Linux, and cloud.
- Other info: Shift-based rota with opportunities for growth in a dynamic industry.
The predicted salary is between 42000 - 60000 ÂŁ per year.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Location: Chester (full-time, on-site)
Contract: 12 months
Salary: ÂŁ52,500 per annum
Hours: 7:00am–4:00pm
Shifts: Sunday–Thursday or Tuesday–Saturday (set rota)
The Role
Join a large, globally recognised financial services organisation supporting critical banking and payments infrastructure used by millions of customers. This is a proactive monitoring and analysis role (not incident management), focused on identifying issues early and escalating risks before customer impact occurs.
What You’ll Do
- Monitor infrastructure dashboards across data centres and cloud environments
- Use Splunk and alerting tools to identify abnormal system behaviour
- Understand service and component dependencies and flag potential risks
- Coordinate bridges and communications during live production issues
- Support real-time production changes and extensions
- Monitor ATM infrastructure and customer sentiment via third-party tools
What We’re Looking For
- Experience in a technical analyst, monitoring, or operations role
- Working knowledge of Windows, Unix/Linux, cloud, and basic networking
- Confident using technical language and communicating with stakeholders
- Comfortable working a shift-based rota, including weekends
Candidates will ideally show evidence of the above in their CV to be considered. Please click the “apply” button.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Technical Monitoring Analyst in Chester employer: Pontoon Solutions
Contact Detail:
Pontoon Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Monitoring Analyst in Chester
✨Tip Number 1
Get to know the company inside out! Research Pontoon and understand their values, especially their commitment to inclusivity. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Technical Monitoring Analyst position.
✨Tip Number 3
Prepare for the interview by brushing up on your technical skills. Since the role involves monitoring and analysis, be ready to discuss your experience with tools like Splunk and your understanding of cloud environments. Practice explaining complex concepts in simple terms!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Pontoon. Good luck, we’re rooting for you!
We think you need these skills to ace Technical Monitoring Analyst in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Monitoring Analyst role. Highlight your experience in monitoring, technical analysis, and any relevant tools like Splunk. We want to see how your skills match what we're looking for!
Showcase Your Technical Skills: Don’t shy away from using technical language in your application. If you’ve got experience with Windows, Unix/Linux, or cloud environments, let us know! This helps us understand your background better.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pontoon Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows, Unix/Linux, and cloud environments. Be ready to discuss how you've used these systems in previous roles, as this will show your expertise and confidence.
✨Familiarise Yourself with Monitoring Tools
Since the role involves using tools like Splunk, it’s a good idea to get comfortable with them before the interview. If you can, try to demonstrate your understanding of how these tools help in identifying abnormal system behaviour.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You’ll need to communicate effectively with stakeholders, so being able to articulate your thoughts clearly will set you apart from other candidates.
✨Prepare for Shift-Based Questions
As the role requires working a shift-based rota, be prepared to discuss your flexibility and experience with similar schedules. Highlight any past roles where you successfully managed shifts, as this shows you're ready for the demands of the job.