At a Glance
- Tasks: Monitor and manage network events, ensuring smooth operations and quick incident response.
- Company: Leading financial services organisation with a focus on innovation.
- Benefits: Vibrant work environment, professional development opportunities, and exposure to emerging technologies.
- Other info: Hybrid working model with a supportive culture that values diversity.
- Why this job: Join a dynamic team and make a real impact on network stability and performance.
- Qualifications: Familiarity with network infrastructure and strong analytical skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Location: Chester – Hybrid (3 days in office is essential)
Working Pattern: 4 days on 3 days off shifts
Contract: 12 months with possible extension.
Our client, a leading organisation in the financial services sector, is seeking a dynamic and detail-oriented Network Operations Support professional to join their team on a fixed-term contract basis. This is an exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure.
Key Responsibilities:
- Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues.
- Network Operations: Provide operational support for network environments, including switching, routing, perimeter security, traffic management, and content inspection.
- Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs.
- Incident Response: React effectively to production failures, managing triage efforts, engaging appropriate teams, and communicating with management and technical escalation.
- Documentation and Reporting: Maintain data quality and completeness of incident tickets, ensuring all impacts are accurately recorded in the system of record. Prepare professional documents and ad-hoc reports as directed by senior team members or leadership.
- Governance and Compliance: Promote and enforce production governance during triage and testing efforts, adhering to design standards and global authority processes.
Ideal Candidate Profile:
- Technical Expertise: Familiarity with enterprise network infrastructure, including routing, switching, wireless, and SD-WAN. Hands-on experience with Splunk for data ingestion, searches, and dashboard creation would be a big plus.
- Analytical Skills: Strong analytical skills with an attention to data quality, capable of translating raw telemetry into actionable insights for operations teams.
- Communication Skills: Excellent verbal and written communication skills to collaborate effectively with Engineering and Operations teams.
- Agile Methodology: Basic understanding of JIRA, Confluence, and Agile frameworks, with experience in Networking-related disciplines within design, implementation, or operations roles.
What Our Client Offers:
- A vibrant work environment where innovation is encouraged.
- Opportunities for professional development and growth within the organisation.
- The chance to work with emerging technologies in network operations.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Network Event Monitoring Analyst in Chester employer: Pontoon Solutions
At Pontoon Solutions, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture in Gateshead. Our commitment to employee growth is evident through continuous training opportunities and support for career advancement, ensuring that every team member can thrive in their role. Join us to be part of a dynamic environment where your contributions directly impact product strategies and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Network Event Monitoring Analyst in Chester
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Pontoon Solutions that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Network Event Monitoring Analyst in Chester
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Pontoon Solutions, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Pontoon Solutions can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Pontoon Solutions will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Pontoon Solutions
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Pontoon Solutions. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Pontoon Solutions.
