Business Operations Specialist

Business Operations Assistant 8 Month Contract (Initial) Chester - On Site Working £32000 per annum

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Business Operations Assistant to join their Collateral Ops team for an initial 8-month contract. However, there may be scope for extension.

Job Summary: Collateral Operations sits within Global Market Operations and Middle Office (GMO & MO) and is responsible for mitigating the credit exposure created by the day-to-day trading of Futures and Options across all entities. Trading with all kinds of clients (Investment Banks, Hedge Funds, listed companies, Governments) upstream systems mark trades covered under the Terms of Business for Exchange-Traded Derivatives.

Overview of the Role: As a member of the Collateral Ops team, the candidate would be required to get involved with all parts of the daily margin process. This would involve liaising directly with clients to answer any queries as well as with all internal stakeholders within the Collateral business areas. A good knowledge of both of these areas would be beneficial.

Role Responsibilities:

• Point of contact for an extended list of clients to provide their daily margining requirements.
• Liaise with relevant internal stakeholders to remediate issues and client queries.
• Work within a global team providing coverage for further clients where necessary.
• Complete daily reporting tasks.
• Account profiling.
• Inform and agree clients of cash and collateral movements on a daily basis, processing to minimize risk whilst providing high levels of client service.
• Investigate and recalculate clients margin calls as and when revaluations are required.
• Monitor the Margin requirements arising from the trading activities of our clients.
• Work with internal teams to set up client SSI instructions.
• Work closely with key stakeholders to ensure the day to day Collateral Process is conducted.
• Work closely with key stakeholders to investigate and resolve both cash and securities investigations.
• Investigate, explain and resolve client queries on Interest calculations.
• Agree and co-ordinate required FX conversions for clients.
• Understand and monitor risk across the companies portfolio of clients.
• Build and maintain strong relationships with both external and internal clients.
• Ownership of Key Performance Indicators including bank account reconciliation items, collateral fails and FX breaks.
• Attend client review meetings as required, prepare and present KPI and MIS reportings.
• Authorisation of release of equity from client accounts (both cash and free of payment stock).
• Liaising with other internal departments including Onboarding, Risk, Client Service and Account Management.
• Involvement in ad hoc projects for new processes or industry initiatives.

Skills & Experience:

• Previous client facing experience, preferably in a financial institution.
• Confident and able to work under pressure.
• Excellent communication and problem solving skills.
• Understanding of margining is desirable.
• Previous experience within a collateral management team.
• Excellent communications skills.
• Ability to work under pressure in a team environment.
• Ability to identify gaps in a process and to question tasks performed.
• An appreciation of operational risk and internal audit processes.

Location: For this role you will initially be required to work from the clients Chester office 5 days a week. This could later reduce to 3 days once you are fully settled into the role.

Working hours: Standard working hours with some flex where required.

If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

Pontoon Solutions are an equal opportunities company.