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For Companies At a Glance
- Tasks: Manage client onboarding projects and ensure seamless implementation of payment solutions.
- Company: Join a vibrant banking team that values collaboration and creativity.
- Benefits: Fixed-term contract with opportunities for career growth in banking.
- Why this job: Make a real impact while developing your project management and client relations skills.
- Qualifications: Client-facing experience and excellent communication skills are essential.
- Other info: Dynamic environment with exposure to EMEA clients and innovative banking solutions.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team as a Client Onboarding Specialist! Fixed Term Contract - 12 Months
Are you ready to take your career in banking to the next level? We are seeking two dynamic Client Onboarding Specialists to join our team! This is an exciting opportunity to work directly with our esteemed EMEA client base, including Corporate and Financial Institution clients. If you have a passion for project management and excellent communication skills, we want to hear from you!
What You’ll Be Doing
- Project Manage the implementation of Treasury Payments, Reporting, and Payment Verification solutions for our diverse client base.
- Collaborate with Clients to establish connectivity through Host to Host and SWIFT FileAct channels, utilizing our proprietary file formats.
- Oversee Project Execution to ensure delivery aligns with agreed timelines, while keeping client expectations top of mind.
- Communicate Effectively with clients to develop and agree on implementation timelines, providing regular project status updates, identifying issues, and outlining resolution steps.
- Assist Clients with technical connectivity and file formatting to ensure seamless use of our payment and reporting solutions.
- Update Internal Stakeholders on project progress at various stages throughout the lifecycle.
- Coordinate with Internal Partners to overcome challenges and expedite project resolutions.
What We’re Looking For
- Client Facing Experience: A proven track record in client-facing roles is essential.
- Excellent Communication Skills: You must be able to articulate ideas and updates clearly, both verbally and in writing, to various stakeholders.
- Strong Organization and Project Management Skills: With multiple projects happening simultaneously, your ability to manage priorities effectively is crucial for success.
- Self-Motivation: We value individuals who can identify and promote process improvements to enhance risk control and accelerate revenue generation.
- Technical Familiarity: Experience with SWIFT FileAct and/or Host to Host transmission formats (like SFTP and AS2) is a plus.
- Treasury Payment Experience: Knowledge of EMEA Treasury payment types (such as SEPA and BACS) will give you an edge.
Why Join Us
- Be a part of a vibrant team that values collaboration, creativity, and excellence.
- Gain exposure to a dynamic banking environment, working directly with clients and internal stakeholders.
- Develop your skills in project management and client relations while contributing to impactful projects.
- Enjoy a fixed-term contract with the opportunity to grow your career in the banking sector!
How to Apply
If you are ready to embark on this exciting journey and make a difference in client onboarding, we’d love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience. Don’t miss this chance to elevate your career while making a significant impact in the banking industry! Apply today!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Client Onboarding in Bromley employer: Pontoon Solutions
Contact Detail:
Pontoon Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector and let them know you're on the lookout for a Client Onboarding role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and client communication. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your previous client-facing experiences and successful projects. This will give potential employers a clear picture of what you bring to the table, especially in terms of managing timelines and client expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and ready to make an impact in client onboarding.
We think you need these skills to ace Client Onboarding in Bromley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Onboarding role. Highlight your client-facing experience and project management skills, as these are key for us. Use specific examples that showcase your ability to manage multiple projects and communicate effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Keep it brief but impactful. Explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention any technical familiarity you have with SWIFT FileAct or Treasury payments.
Showcase Your Communication Skills: Since excellent communication is crucial for this position, make sure your application reflects that. Use clear and concise language in both your CV and cover letter. We want to see that you can articulate ideas well, just like you would with clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pontoon Solutions
✨Know Your Client Onboarding Basics
Before the interview, brush up on the fundamentals of client onboarding in banking. Familiarise yourself with terms like SWIFT FileAct and Treasury Payments. This will not only show your enthusiasm but also help you speak confidently about how you can contribute to the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples that highlight your ability to articulate ideas clearly. Think of times when you successfully managed client expectations or resolved issues through effective communication. Practising these scenarios will help you shine during the interview.
✨Demonstrate Project Management Prowess
Be ready to discuss your project management experience. Prepare specific examples where you managed multiple projects simultaneously, detailing how you prioritised tasks and met deadlines. This will illustrate your organisational skills and ability to handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you'll be working with, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
