HR Administrator
6 -12 months initially
London - Hybrid 3 days in the office
To undertake administrative processes and transactions that support the delivery of HR's services to employees, managers, and the business
pro-actively respond to employees and managers queries and requests regarding the HR's services
The HR Department is responsible for the delivery of services that require query handling to be carried out these include payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment. These processes are often supported by Oracle HR and SuccessFactors as well as spreadsheets and email. Quality, accuracy, and speed are key to upholding HRs reputation in successfully delivering its services.
The role customers include c.2,000 employees and managers; HRBPs; Country HR heads
The role will need to maintain effective relationships with:
A network of HR employees responsible for HR service administration in London, & EMEA.
HR service experts (for the service they administer) who have deep knowledge and experience of the service its policies, processes, and systems
Responsibilities
On-boarding and Off-boarding employees.
Responding accurately in line with SLAs to employee and managers requests.
Employee life cycle changes such as people moving roles, promotions, salary increases.
Preparing references.
Background Screening audits.
Maintaining employee records and files.
Processing HR's invoices.
HR analytics and reporting.
Undertaking appropriate controls to ensure the quality and accuracy / data integrity.
Supporting projects to continually improve the service.
Supporting ad hoc HR projects.
Being a strong and reliable team member who supports others achieve the Departments goals and objectives.
Skill/Experience
Proven experience working in a busy HR environment in a similar role.
Solid HR Administrative skills
Broad knowledge and understanding of HR and associated processes
CIPD qualification, advantageous
Good organisational skills, self-motivated and a flexible attitude
Punctu...
HR Administrator employer: Pontoon Careers
At Pontoon, we pride ourselves on being an exceptional employer that champions diversity and inclusivity in the workplace. Our dynamic work culture fosters collaboration and innovation, providing Business Analysts with the opportunity to make a meaningful impact in the Utilities sector while enjoying the flexibility of hybrid working. With a commitment to employee growth and development, we empower our team members to thrive in their roles and contribute to continuous improvement initiatives.
