Job Tittle: Content Designer
Location: London - Hybrid (2 days onsite per week: Tuesday & Thursday)
Contract: 6 months
Working Pattern: Full-time
Start Date: Immediate / ASAP preferred
Rate: Highly competitive
About the Role
We're looking for an experienced Content Designer to join a fast-paced Rewards team within a leading financial services organisation.
You'll work as part of a multidisciplinary product and design team alongside UX Designers, Product Owners, Researchers and other Content Designers to create clear, useful and customer-focused digital experiences.
The role offers a varied mix of product development, BAU activity and customer campaigns, giving you the opportunity to influence both everyday customer experiences and high-profile initiatives.
The Project
A key focus of the role will be the Challenges feature within Rewards.
Challenges are designed to encourage customers to adopt positive financial behaviours and reward them for doing so. You'll play an important role in understanding customer needs and translating those insights into engaging, accessible and easy-to-understand digital experiences.
Alongside this product work, you'll also support BAU activity and customer campaigns, including high-profile seasonal campaigns.
Essential Experience
Strong, recent experience working specifically as a Content Designer.
Experience collaborating closely with UX/Product Designers.
Experience working within multidisciplinary product teams.
Strong practical experience using Figma.
Experience working with design systems.
Experience developing customer journeys and digital experiences.
Ability to understand customer needs and translate them into effective content solutions.
Strong stakeholder management and communication skills.
Comfortable working independently and at pace.
Experience working in an Agile environment.
Key Responsibilities
Create clear, engaging and customer-centred content for digital products and experiences.
Work closely with UX and Product Designers to ...
Content Designer employer: Pontoon Careers
At Pontoon, we pride ourselves on being an exceptional employer that champions diversity and inclusivity in the workplace. Our dynamic work culture fosters collaboration and innovation, providing Business Analysts with the opportunity to make a meaningful impact in the Utilities sector while enjoying the flexibility of hybrid working. With a commitment to employee growth and development, we empower our team members to thrive in their roles and contribute to continuous improvement initiatives.
