Night Manager

Night Manager

Somerset Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the night team, manage guest check-ins, and ensure hotel security.
  • Company: Join Pontins Brean Sands, a top UK holiday destination with a vibrant atmosphere.
  • Benefits: Enjoy discounts on stays, food, and leisure club memberships, plus free meals and uniform.
  • Why this job: Be part of a fun team, develop your career, and enjoy a lively work environment.
  • Qualifications: Hospitality supervisory experience preferred; knowledge of Opera cloud is a bonus.
  • Other info: We are an equal opportunities employer; no agencies please.

The predicted salary is between 24000 - 36000 £ per year.

Location: Somerset, TA8 2RJ, United Kingdom

We have an exciting new vacancy to join our team as a Night Manager at Pontins Brean Sands, one of the UK’s most iconic holiday destinations.

Benefits include:

  • An attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum
  • Auto enrolment pension scheme

Your duties will include:

  • Managing the nights team including their training and rotas
  • Running Night Audit, checking guests in and out
  • Looking after the hotel security and guest requirements overnight
  • Taking regular site walks and security checks of fire exits and public areas
  • Setting up rooms ready for any events or clearing up after as required
  • Ensuring an accurate handover is provided for the next team on duty

The ideal candidate will have hospitality supervisory experience and a knowledge of Opera cloud would be advantageous but is not essential.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

Night Manager employer: Pontins Holiday Parks

At Pontins Brean Sands, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Located in the stunning Somerset region, our Night Manager role comes with a competitive salary, extensive career development opportunities, and generous staff discounts across our 60 hotels, making it an ideal place for those seeking a rewarding career in hospitality.
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Contact Detail:

Pontins Holiday Parks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Manager

✨Tip Number 1

Familiarise yourself with the specific duties of a Night Manager at Pontins Brean Sands. Understanding the nuances of managing a night team, conducting security checks, and handling guest requirements will help you stand out during the interview.

✨Tip Number 2

Highlight any previous supervisory experience in hospitality when networking or during interviews. Sharing specific examples of how you've successfully managed teams or handled guest issues can demonstrate your capability for this role.

✨Tip Number 3

If you have experience with Opera cloud or similar hotel management systems, make sure to mention it. Even if it's not essential, showing familiarity with such tools can give you an edge over other candidates.

✨Tip Number 4

Consider visiting the location or reaching out to current employees on platforms like LinkedIn. This can provide you with insider knowledge about the work culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Night Manager

Hospitality Management
Team Leadership
Night Audit Procedures
Guest Relations
Security Management
Event Setup and Coordination
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Knowledge of Opera Cloud (advantageous)
Training and Development
Health and Safety Compliance
Flexibility and Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Manager position. Tailor your application to highlight relevant experience in hospitality and any supervisory roles you've held.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your hospitality experience, particularly any supervisory roles. Include specific examples of how you've managed teams or handled guest relations effectively.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the night management duties and how your skills align with the needs of the hotel, such as security management and guest service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a managerial role.

How to prepare for a job interview at Pontins Holiday Parks

✨Showcase Your Leadership Skills

As a Night Manager, you'll be leading a team. Be prepared to discuss your previous supervisory experience and how you've successfully managed teams in the past. Highlight any specific challenges you faced and how you overcame them.

✨Familiarise Yourself with Hotel Operations

Understanding the ins and outs of hotel operations is crucial. Brush up on your knowledge of night audits, guest check-ins, and security protocols. This will show your potential employer that you're ready to hit the ground running.

✨Prepare Questions About the Role

Interviews are a two-way street. Prepare thoughtful questions about the Night Manager role, the team you'll be working with, and the hotel's culture. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.

✨Emphasise Your Problem-Solving Abilities

Night shifts can present unique challenges. Be ready to share examples of how you've handled unexpected situations in the past, whether it's dealing with guest complaints or managing emergencies. This will illustrate your ability to think on your feet.

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