At a Glance
- Tasks: Package and dispatch parts, manage orders, and maintain stock levels in a dynamic environment.
- Company: Join Ponsse, a leading manufacturer in the forest machine industry with a people-focused culture.
- Benefits: Enjoy competitive pay, a supportive team, and opportunities for personal growth.
- Other info: Flexible working hours and a chance to develop your skills in a thriving industry.
- Why this job: Be part of a family-oriented company that values teamwork and innovation in forestry.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to learn.
The predicted salary is between 28800 - 43200 £ per year.
Ponsse is one of the world’s largest manufacturers of cut-to-length forest machines. We are focusing on succeeding with our customers and oriented to people. We want to be the preferred partner for responsible forestry and to reach that we combine great people working together with high tech machinery and cutting-edge digital technologies.
The Parts Salesperson will be based at Ponsse UK Ltd, Parts Department, located at 4 Annan Business Park, Annan, DG12 6TZ.
This role reports directly to the Parts Supervisor.
Standard working hours for this position are from 08:00 to 16:30, Monday to Friday. Additional hours may be required to ensure all responsibilities are fulfilled.
Main Duties- Package and dispatch parts orders to both external and internal customers, ensuring timely and accurate delivery.
- Process spare parts enquiries, creating orders for both external and internal customers as necessary.
- Handle received orders from suppliers, ensuring all items are checked and processed correctly.
- Manage the return of parts from internal customers, ensuring all returns are properly recorded and processed.
- Create orders for suppliers based on departmental demand, maintaining appropriate stock levels.
- Maintain accurate records as required by the department, supporting traceability and compliance.
- Carry out all work in a safe manner, maintaining a safe and tidy workplace at all times.
- Operate a Forklift truck only after completing the necessary training and always in accordance with company procedures.
- Adhere to all company and site rules, procedures and policies at all times.
- Conduct regular stock and inventory checks to ensure accuracy and availability of parts.
- Maintain a high standard of housekeeping in both the warehouse and the front of house, as these areas are visible to customers.
- Report any incidents or near misses promptly to support workplace safety.
- Answer the telephone in a polite and helpful manner, providing assistance to callers as needed.
- Greet visitors and external customers courteously and assist them as appropriate.
- Wear corporate clothing as issued, presenting a professional image at all times.
- Uphold and follow the One Ponsse principles in daily work.
- Offer support to colleagues within the department, fostering a collaborative team environment.
- Participate actively in completing Risk Assessments and Safe Systems of Work to promote safety.
- Be willing to use a company vehicle for the delivery and collection of parts when required.
- Demonstrate flexibility with working hours to meet the demands of the role.
- Undertake any necessary training to ensure effective performance in the role.
For more information, please contact: Gavin Thomson, Parts and Warranty Manager gavin.thomson@ponsse.com
Ponsse wants to develop a working culture and environment that helps to bring the best out of everyone as individuals and us all together. Customer is always in the centre of our work and we continuously encourage open and proactive communication, teamwork and taking responsibility as well as agile execution. We truly care about our people, their wellbeing and growth. We are Ponsse family.
Parts Salesperson in Annan employer: Ponsse Plc.
Ponsse UK Ltd is an excellent employer, offering a supportive work culture that values teamwork and safety. Employees benefit from comprehensive training opportunities, including forklift operation, and enjoy a stable work schedule with competitive hours. Located in the picturesque town of Annan, our team thrives in a collaborative environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Salesperson in Annan
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Ponsse and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of the Ponsse family!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Parts Salesperson role. Highlight your skills in customer service and teamwork, as these are key to thriving at Ponsse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ponsse.
We think you need these skills to ace Parts Salesperson in Annan
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Parts Salesperson role. Highlight your relevant experience in parts sales and customer service, and show us how you can contribute to our team at Ponsse.
Showcase Your Skills:Don’t forget to mention any specific skills that relate to the job, like your ability to manage stock levels or handle customer enquiries. We love seeing candidates who can demonstrate their expertise in these areas!
Be Professional:Keep your application neat and professional. Use a clear format and check for any spelling or grammar mistakes. First impressions matter, and we want to see your attention to detail right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Ponsse Plc.
✨Know Your Parts
Familiarise yourself with the types of parts and machinery Ponsse deals with. Being able to discuss specific products or technologies during your interview will show that you're genuinely interested and knowledgeable about the role.
✨Demonstrate Customer Focus
Since customer satisfaction is key for Ponsse, prepare examples from your past experiences where you went above and beyond for a customer. This could be resolving an issue or providing exceptional service—anything that highlights your commitment to customer care.
✨Show Team Spirit
Ponsse values teamwork, so be ready to share instances where you've collaborated effectively with colleagues. Discuss how you contributed to a positive team environment and supported others in achieving common goals.
✨Safety First
Understand the importance of safety in the workplace. Be prepared to talk about any relevant safety training you've had or how you ensure a safe working environment. This will resonate well with Ponsse's commitment to maintaining a safe and tidy workplace.
