At a Glance
- Tasks: Coordinate exciting demo events and ensure a top-notch experience for cycling enthusiasts.
- Company: Join Pon Bike UK, home to iconic cycling brands like Santa Cruz and Cannondale.
- Benefits: Enjoy a relaxed work environment, local trails, and the chance to work with fellow bike lovers.
- Other info: Great opportunity for personal growth and to make a real impact in the cycling community.
- Why this job: Be part of a passionate team that values fun and innovation in the cycling industry.
- Qualifications: Strong communication skills, bike maintenance experience, and a full UK driving licence required.
The predicted salary is between 40500 - 49500 £ per year.
ABOUT US
We are Pon Bike UK, home of Santa Cruz, Cervelo, Cannondale, Reserve, One Up and Nimbl.
Six of the most exciting brands in the cycling industry who tend to do things differently.
We have over 25 years of bike experience, and our ultimate goal is to sell the best road and mountain bikes in the world while having fun doing it!
ABOUT THE ROLE
To deliver seamless and industry-leading demo events by coordinating all logistics, equipment and post event follow ups, ensuring a high quality experience for end consumers.
WHAT THE JOB LOOKS LIKE
- Coordinate demo event logistics by supporting planning and execution of events in collaboration with Commercial Sales Team and Field Marketing Team.
- Manage demo bike bookings by coordinating the scheduling and tracking of bikes across events.
- Prepare the demo van ahead of events ensuring it is clean, fully fuelled and accurately packed with all required stock and equipment.
- Keep bikes, easy-ups, A-frames and other gear clean, functional and event ready at all times.
- Perform all maintenance on demo bikes, including lubing chains, replacing tyres, tightening pivots and any other necessary repairs including basic suspension servicing.
- Keep accurate maintenance records.
- Lead post event wrap-up: unpack the van, clean and prep bikes, and store equipment properly.
- Produce post event reports covering models ridden, demographics and general event reporting.
- Follow up with dealers post-demo and hand over to the appropriate sales contact.
- Support Showroom management (during quiet seasons) by updating the room layout and displays for dealer visits.
WHAT YOU BRING TO THE TABLE
- Excellent interpersonal and communication skills, with the ability to build rapport, influence and build trust in person.
- Strong self motivation - you thrive working independently.
- Demonstrated proficiency in bike assembly, advanced mechanical troubleshooting & diagnostics, and routine running maintenance across road, mountain, and e-bikes.
- Highly organised with strong attention to detail, with proficiency in CRM and Google Suite tools.
- A passion for cycling is essential.
- Full UK driving licence and willingness to travel extensively across the UK.
Our mission at Santa Cruz Bicycles is to make the best bicycles and to have fun doing it.
For over 25 years, we’ve been doing just that, and finding unique and innovative solutions for everything from suspension design to manufacturing processes along the way.
We offer a relaxed working environment, local singletrack, and the opportunity to work with a group of bike enthusiasts.
But what we really want is what you have to offer us.
We want to attract job seekers that are looking for a brand that they can be an integral part of, and not just "a company to work for".
It's the individual personalities, and the raw enthusiasm for the brand that makes this place special, and that comes directly from the employees of Santa Cruz Bicycles.
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Demo Coordinator employer: Pon Bike UK
At Pon Bike UK, we pride ourselves on being more than just a workplace; we are a community of cycling enthusiasts dedicated to delivering exceptional demo events and experiences. Our relaxed work environment, combined with opportunities for personal growth and the chance to collaborate with passionate individuals, makes us an excellent employer for those looking to make a meaningful impact in the cycling industry. Join us and be part of a team that values your unique contributions while having fun along the way!
