At a Glance
- Tasks: Manage accounts receivable and build relationships with customers in a fun cycling environment.
- Company: Pon.Bike UK, home to top cycling brands with over 25 years of experience.
- Benefits: 25 days leave, private healthcare, staff bike, and group rides.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Join a growing team and make an impact in the exciting cycling industry.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About us
We are Pon.Bike UK, home of Santa Cruz, Cervelo, Cannondale, Reserve, OneUp and Nimbl. Six of the most exciting brands in the cycling industry who tend to do things differently. We have over 25 years of bike experience, and our ultimate goal is to sell the best road and mountain bikes in the world while having fun doing it!
The Role
Having recently expanded our product portfolio we are now recruiting for a Credit Controller to join our Finance team, bringing a proactive and detail-oriented approach to manage the increasing revenue and customer volume during this exciting period of growth. Working as part of a finance team of 4 and alongside our Sales and Operations functions you will be responsible for the end to end Accounts Receivable process, acting as the primary point of contact for our customers. This is a critical role in cash generation, proactively managing credit limits and chasing debt to maintain open credit lines and support the business in achieving its net working capital targets and revenue growth aspirations.
Role Responsibilities
- Build close working relationships with our dealers and Sales and Operations teams.
- End to end accounts receivable process responsibility (sales ledger maintenance, invoice query resolution, credit risk assessments, proactive debt collection via phone and email, escalations and legal liaison, aged debt reporting).
- Act as a professional point of contact for financial queries, ensuring clear communication between Finance and our dealer base.
- Utilise our Credit Automation tools to drive efficiency, visibility and modernise our financial workflows.
- Support the redistribution of control tasks within the team, assisting the Finance Manager and Finance Assistant to streamline monthly reporting.
Skills & Requirements
- Proven experience in credit control.
- You will be a confident communicator, adept at building rapport with customers and with the ability to negotiate and be assertive where required.
- Working as part of a small team you will focus on building strong internal and external working relationships.
- Strong Excel skills and confidence working with complex financial data.
- Experience with Sage or similar ERP systems is essential.
- Experience with Credit Hound (or other automated credit tools) would be an advantage but not essential.
- Excellent organisational and problem-solving skills to manage an increased account volume.
- Strong attention to detail, time management and a proactive approach to issue identification and resolution.
What’s in it for you
- 25 days annual leave plus an extra day off to ride your bike.
- Paid leave options to support you through every life event.
- Private Healthcare through Vitality.
- Workplace Pension Plan through People’s Pension.
- A staff bike of your choosing, for a year, every year.
- Employee Cycle to Work Scheme.
- Weekly group lunchtime rides.
- Rewards and Benefits through Perkbox.
- Employee Assistance Programme through Vivup.
- Access to a range of company and industry partner discounts.
Credit Controller employer: Pon Bike UK
At Pon.Bike UK, we pride ourselves on being an exceptional employer that values both professional growth and personal well-being. Our vibrant work culture encourages collaboration and innovation within a passionate team, while our generous benefits, including 25 days of annual leave plus an extra day for cycling, private healthcare, and a staff bike scheme, ensure that our employees are supported in both their work and leisure pursuits. Join us in a dynamic environment where your contributions directly impact our exciting journey in the cycling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to people in the cycling industry, especially those connected to Pon.Bike. A friendly chat can open doors and give you insights that a job ad just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Pon.Bike, their brands, and their values. Show us you're not just another candidate but someone who genuinely cares about the cycling world.
✨Tip Number 3
Practice your communication skills. As a Credit Controller, you'll need to build relationships and negotiate. Role-play with a friend or family member to get comfortable with those tricky conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're serious about joining the team at Pon.Bike. Let's ride this journey together!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about having a good time while doing what we love!
Tailor Your Application:Make sure to tailor your application specifically for the Credit Controller role. Highlight your relevant experience in credit control and how it aligns with our needs. We appreciate when candidates take the time to connect their skills to what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We love detail, but we also value brevity. Make sure your key achievements and skills stand out without overwhelming us with too much information. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Pon Bike UK
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your Excel skills and be ready to discuss how you've managed accounts receivable in the past. Be prepared to share specific examples of how you’ve handled debt collection or resolved invoice queries.
✨Build Rapport
This role requires strong communication skills, so practice how you can build relationships with customers and internal teams. Think of ways to demonstrate your ability to negotiate and assert yourself when needed. Maybe even role-play some scenarios with a friend!
✨Show Your Proactivity
Pon.Bike UK is looking for someone who takes initiative. Prepare to discuss times when you identified issues before they became problems or streamlined processes in your previous roles. Highlight your proactive approach to managing credit limits and chasing debts.
✨Familiarise Yourself with Tools
While experience with Credit Hound or similar tools isn't essential, it’s a good idea to familiarise yourself with them. If you have experience with any credit automation tools, be ready to talk about how they improved your workflow and efficiency in previous jobs.
