At a Glance
- Tasks: Supervise stadium operations, ensuring a safe and enjoyable environment for all visitors.
- Company: Pompey in the Community, the official charity of Portsmouth Football Club.
- Benefits: Flexible hours, valuable experience, and the chance to make a difference in the community.
- Other info: Opportunity to work evenings and weekends in a vibrant environment.
- Why this job: Join a dynamic team and gain hands-on experience in sports and hospitality.
- Qualifications: Positive attitude, good communication skills, and a willingness to help others.
The predicted salary is between 12 - 15 € per hour.
Location: The John Jenkins Stadium, Portsmouth
Hours: Flexible – mainly evenings and weekends
Reporting to: Stadium Operations Manager
Salary: Standard hourly rate
About Pompey in the Community
Pompey in the Community is the official charity of Portsmouth Football Club. We deliver life-changing programmes across education, health, employability, and sport. We support thousands of people across Portsmouth each year.
About the Role
We’re looking for a reliable and enthusiastic Stadium Supervisor to help us create a safe, welcoming, and enjoyable environment for everyone who uses our facilities. This is a hands-on role where no two days are the same. You’ll be at the heart of the stadium’s day-to-day operations – supporting customers, keeping things running smoothly, and making sure the site is ready for every session. You’ll also support the smooth running of our bar and tea hut, helping to provide a friendly and efficient service to visitors. If you enjoy working with people, take pride in your work, and can stay calm under pressure, we’d love to hear from you.
What You’ll Be Doing
- Opening the stadium and preparing it for use
- Closing and securing the site at the end of the day
- Welcoming visitors and helping them with any queries
- Supporting the day-to-day operation of the bar and tea hut
- Serving refreshments and ensuring these areas are clean, stocked, and well-presented
- Keeping an eye on the facility to ensure it stays safe and well-maintained
- Carrying out basic checks and reporting any issues
- Supporting with general tasks such as cleaning, parking, and pitch setup
- Making sure everyone is using the site safely and appropriately
What We’re Looking For
- A positive, friendly attitude and a willingness to help others
- Someone who can work both independently and as part of a team
- Good communication skills
- The ability to stay organised and handle busy situations
- A strong sense of responsibility and pride in your work
Desirable (but not essential)
- Experience working in a customer service, hospitality, or similar environment
- Basic knowledge of Microsoft Office (Word, Excel, Outlook)
Safeguarding Commitment
We are committed to safeguarding and promoting the welfare of children and vulnerable individuals. All staff are expected to share this commitment, follow safeguarding procedures, and report any concerns appropriately.
Why Join Us?
- Be part of a team that makes a real difference in the local community
- Work in a varied and active role
- Gain valuable experience across sport, events, and hospitality
- Flexible working hours to suit your schedule
Work for us: Stadium Supervisor in Portsmouth employer: Pompeyitc
Pompey in the Community is an exceptional employer, offering a dynamic and fulfilling work environment at The John Jenkins Stadium in Portsmouth. With flexible hours primarily during evenings and weekends, employees can enjoy a balance between work and personal life while contributing to meaningful community programmes. The organisation fosters a supportive culture that values teamwork and personal growth, providing opportunities to gain experience in sport, events, and hospitality, all while making a positive impact on the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Work for us: Stadium Supervisor in Portsmouth
✨Tip Number 1
Get to know the stadium and its operations inside out! Familiarise yourself with the layout, facilities, and key staff. This will not only help you feel more confident during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can provide insider tips about the role and the team culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated teamwork, problem-solving, or customer service skills. This will help you shine during the interview and show that you can handle the busy environment at the stadium.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team and making a difference in the community. Don’t miss out on this opportunity!
We think you need these skills to ace Work for us: Stadium Supervisor in Portsmouth
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with people shine through. We want to see that you’re excited about the role and ready to contribute to our community-focused mission.
Tailor Your Application:Make sure to customise your application to highlight relevant experience, especially in customer service or hospitality. We love seeing how your skills align with what we’re looking for in a Stadium Supervisor.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pompeyitc
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Stadium Supervisor. Familiarise yourself with the day-to-day operations, customer service expectations, and the importance of maintaining a safe environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves working closely with visitors and team members, be prepared to discuss your experience in customer service or hospitality. Share specific examples of how you've handled busy situations or resolved conflicts, as this will demonstrate your ability to stay calm under pressure and maintain a friendly attitude.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. Think about how you would handle various scenarios, like dealing with a difficult customer or ensuring the bar area is well-stocked during a busy event. Practising these responses can help you feel more at ease and showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows your enthusiasm and helps you determine if the job is the right fit for you.
