Genuit Group is seeking a Customer Advisor in Honiton, UK, to act as the operational bridge between customers, field teams, and internal experts. You will coordinate field visits, service bookings, and warranty claims while ensuring compliance documentation is in place for right-first-time outcomes.
The role requires strong communication, multi-tasking, and the ability to guide customers through complex processes, with a focus on delivering excellent customer experiences and operational
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Field Support & Customer Experience Specialist in Honiton employer: Polypipe
At Genuit Group, we pride ourselves on being an excellent employer, offering a dynamic work environment in Leeds or Doncaster where innovation and sustainability are at the forefront of our mission. Our commitment to employee growth is reflected in our comprehensive benefits package, including 25 days of holiday, a matched pension scheme, and opportunities for continuous learning, ensuring that our Systems Operations Engineers thrive both personally and professionally. Join us to be part of a collaborative culture that values your contributions and supports your career development while making a positive impact on the built environment.