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- Tasks: Manage and develop customer relationships to drive sales growth in underfloor heating solutions.
- Company: Join Nu-Heat, a leader in bespoke heating systems with a focus on sustainability.
- Benefits: Enjoy bonuses, 23 days holiday, matched pension contributions, and life assurance.
- Why this job: Be part of a team making a real impact in the renewable energy sector.
- Qualifications: Experience in account management and business development; strong communication skills required.
- Other info: Office-based role fostering collaboration and creativity in a dynamic environment.
The predicted salary is between 28800 - 48000 £ per year.
Closing Date For Application: Friday 16/01/2026.
Nu-Heat was born from a desire to provide underfloor heating solutions in the UK, when in 1992, no supplier existed. Since then, we have been perfecting bespoke, high efficiency home heating systems whilst developing our own industry leading underfloor heating products along the way. Backed by lifetime technical support and award-winning customer service, our bespoke heating systems are precisely designed for our customers' projects, so they feel the difference. Now part of the Genuit Group's Climate Management Solutions (CMS) business unit, Nu-heat has ambitious growth plans.
The Role
In this role, you will be responsible for managing and developing your own section of Nu-Heat’s trade and new business customer base. This includes nurturing existing relationships and proactively sourcing new opportunities to drive long-term sales growth. You’ll manage the customer experience from initial contact through to order confirmation, whether the customer has a live project or not. This involves specifying the most suitable system(s) for each customer, maintaining strong conversion and retention rates, and ensuring a tailored package of support is in place for your portfolio of accounts. You will be expected to build and maintain effective relationships with both existing and potential customers, proactively identify, qualify, and follow up on new business leads, manage enquiries from lead creation through to order confirmation and contribute to both personal and team sales targets.
To succeed in this role, you’ll need to be a confident, driven team player with a high level of focus and motivation in the sales arena. You should consistently deliver exceptional customer service and demonstrate commercial awareness. You’ll also be expected to maintain up-to-date knowledge of Nu-Heat products and competitor offerings and understand relevant legislation affecting the renewable and underfloor heating (UFH) market through independent study or by requesting training where needed.
Working hours: 37.5 hours per week, Monday-Friday, 9am-5pm.
Working style: Office-based, 5 days per week. Enjoy the buzz of collaboration and the energy of a shared workspace. Our full-time office culture fuels creativity, connection, and career growth every single day.
The Person
- Account management and business development experience
- Able to build rapport quickly and tailor communication style to suit the audience
- Able to communicate effectively over the phone
- Able to manage and prioritise a large workload to ensure high levels of efficiency and productivity
- High levels of I.T literacy
- Target driven and resourceful
- Excellent levels of customer service
- Excellent written & verbal communication skills
- Independent self-starter, able to work in a cross-functional team environment
- H&V industry knowledge is desirable
The Benefits
- Bonus
- 23 days holiday
- Pension contribution matched up to 8%
- Life Assurance 3x base salary
- Genuit sharesave scheme
Here at the Genuit Group we recognise and develop the contribution our people make to the Groups success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.
Account Manager in Honiton employer: Polypipe
Contact Detail:
Polypipe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Honiton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when an opportunity might pop up, so be ready to talk about your experience and what you can bring to Nu-Heat. Keep it concise, engaging, and tailored to the company’s values.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to check our website regularly! We often post new opportunities that might not be advertised elsewhere. Staying updated can give you the edge in your job search and help you find the right fit at Nu-Heat.
We think you need these skills to ace Account Manager in Honiton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management and business development, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the heating industry and how your skills align with our goals at Nu-Heat. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since effective communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your written communication prowess. We’re looking for someone who can connect with customers effortlessly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Polypipe
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Nu-Heat's underfloor heating systems and how they compare to competitors. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building rapport is key. Prepare examples from your past experiences where you've successfully nurtured client relationships or turned leads into sales. Be ready to discuss your approach to customer service and how you tailor your communication style to different audiences.
✨Demonstrate Your Sales Acumen
Be prepared to talk about your experience with managing a sales pipeline and achieving targets. Think of specific instances where you identified new business opportunities and how you followed through on them. Highlight your resourcefulness and ability to prioritise tasks effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth plans for Nu-Heat, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
