At a Glance
- Tasks: Lead warehouse operations and ensure efficient logistics for safe dispatch of goods.
- Company: Join Polypipe, part of the Genuit Group, focused on sustainable building solutions.
- Benefits: Enjoy a competitive salary, pension scheme, life assurance, and health initiatives.
- Other info: Flexible working hours with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in warehouse management and strong leadership abilities are essential.
The predicted salary is between 40000 - 50000 € per year.
Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.
Key Responsibilities
- Warehouse Operations Management
- Oversee all inbound, storage, replenishment, picking, packing, and dispatch activities.
- Deliver daily operational plans safely, efficiently, and in line with agreed service levels.
- Maintain high standards of housekeeping and visual management across all warehouse areas.
- Drive productivity, optimise site flow, and maximise utilisation of materials handling equipment (MHE).
- Logistics & Distribution
- Manage outbound logistics, including loading, vehicle turnaround, and dispatch operations.
- Coordinate with internal transport teams and third-party carriers to achieve OTIF delivery performance.
- Resolve delivery issues, escalations, and customer service concerns in a timely manner.
- People Leadership & Development
- Lead, coach, and develop the leadership team to build capability and confidence in managing people.
- Support managers with performance management, conduct, wellbeing conversations, and engagement.
- Oversee labour planning, skills matrices, and effective resource deployment.
- Conduct performance reviews, manage absence, and drive colleague engagement initiatives.
- Foster a culture of safety, accountability, and continuous improvement.
- Ensure accurate maintenance of colleague data and timely updates to HR.
- Support payroll processes by ensuring accurate and timely data submission.
- Absence & Attendance Management
- Advise leaders on short- and long-term absence processes.
- Support return-to-work plans, Occupational Health referrals, and welfare meetings.
- Monitor absence trends and escalate concerns to the HR Business Partner where appropriate.
- Culture, Engagement & Wellbeing
- Promote an inclusive, positive workplace culture aligned with organisational values.
- Support engagement initiatives and internal communications.
- Inventory & Stock Control
- Maintain accountability for inventory accuracy and stock investigations.
- Ensure timely and accurate system transactions within ERP/WMS systems.
- Reduce stock variances, out-of-stocks, and replenishment delays.
- Oversee controlled storage, pallet integrity, and product traceability.
- Performance Management & KPIs
- Monitor and drive performance against key metrics, including:
- Productivity (e.g. pallets/hour, picks per head)
- OTIF (order-line and delivery level)
- Stock accuracy
- Damage and incident rates
- Cost per delivery and cost per pick
- Third-party spend
- Continuous Improvement (CIP) deliverables
- Continuous Improvement
- Lead or support CI initiatives (e.g. Kaizen, 5S, standard work, process mapping).
- Identify operational bottlenecks and implement improvements across safety, quality, service, and cost.
- Champion digitalisation (e.g. scanning, tablets, real-time dashboards).
- Embed standard operating procedures, visual management, and daily Gemba routines.
- Stakeholder Management
- Collaborate closely with Transport, Supply Chain, Manufacturing, Customer Service, and Planning teams.
- Support commercial teams with service insights and customer complaint investigations.
- Manage relationships with carriers, agencies, and equipment suppliers.
Skills, Experience & Qualifications
Essential
- Proven experience managing warehouse or logistics operations in a fast-paced environment.
- Strong leadership and people management skills.
- Good understanding of warehouse legislation, manual handling, and MHE safety.
- Experience using ERP/WMS systems.
- Strong problem-solving, decision-making, and analytical skills.
Desirable
- IOSH or NEBOSH certification.
- Experience with Lean / Continuous Improvement methodologies (e.g. Kaizen, 5S).
- Experience in multi-site logistics or manufacturing environments.
Working Hours & Benefits:
- Monday to Friday, 8:30am - 17:00pm
- Contributory pension scheme - matched up to 8%
- Life assurance
- Enhanced Maternity & Paternity pay
- Save as you earn Sharesave Scheme
- Cycle to work scheme
- Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
- Staff discount on all Genuit Group products
- Free on-site parking
The Despatch Manager is responsible for leading all warehouse and outbound logistics operations to ensure safe, efficient, and cost‐effective movement, storage, and dispatch of goods. The role ensures service excellence, inventory accuracy, legal compliance, and continuous improvement across warehouse and logistics activities.
At Polypipe we recognise the contribution our people make to our success and are committed to attracting talent from a wide and diverse pool. Our people are the heart and soul of our business, and we know that they are the key to ensuring our long-term sustainability, enabling us to be flexible and responsive to the needs of our customers and the wider construction industry, and we offer rewarding career opportunities to individuals who share our values and are passionate about making a positive impact. And that is why we are passionate about developing a culture of trust and innovation, one that values and celebrates the contributions of each and every team member. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace.
Despatch Manager in Doncaster employer: Polypipe Group
At Polypipe Building Products, part of the Genuit Group, we pride ourselves on fostering a collaborative and inclusive work environment where every employee's contribution is valued. Our commitment to sustainability and continuous improvement not only enhances our operations but also provides ample opportunities for personal and professional growth. With competitive benefits such as a contributory pension scheme, enhanced parental leave, and various health initiatives, we ensure that our team members feel supported and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Despatch Manager in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it relates to the Despatch Manager role. Confidence is key, so make sure you’re ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Despatch Manager in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Despatch Manager role. Highlight your experience in warehouse operations and logistics, and show us how your skills align with our values at Polypipe.
Showcase Your Leadership Skills:We want to see your people management abilities shine through! Share examples of how you've led teams, improved performance, and fostered a positive workplace culture in your previous roles.
Be Specific About Your Achievements:Quantify your successes where possible. Whether it’s improving productivity or reducing stock variances, we love numbers that tell a story about your impact in past positions.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Polypipe.
How to prepare for a job interview at Polypipe Group
✨Know Your Warehouse Operations
Make sure you brush up on your knowledge of warehouse operations management. Be ready to discuss how you've overseen inbound, storage, and dispatch activities in the past. Highlight any specific examples where you improved efficiency or safety standards.
✨Showcase Your Leadership Skills
As a Despatch Manager, you'll need strong leadership skills. Prepare to share experiences where you've successfully led a team, coached individuals, or managed performance issues. Think about how you can demonstrate your ability to foster a positive workplace culture.
✨Understand Logistics & Distribution
Familiarise yourself with logistics and distribution processes. Be prepared to talk about how you've managed outbound logistics and resolved delivery issues. Mention any experience you have with coordinating internal teams and third-party carriers to achieve delivery performance.
✨Emphasise Continuous Improvement
Continuous improvement is key in this role. Be ready to discuss any Lean or CI methodologies you've implemented, like Kaizen or 5S. Share specific examples of how you've identified operational bottlenecks and made improvements that benefited the overall workflow.
