At a Glance
- Tasks: Coordinate customer service and manage orders with a proactive approach.
- Company: A leading civil engineering firm in Loughborough with a strong team culture.
- Benefits: Full-time hours, Monday to Friday, and opportunities for relationship building.
- Why this job: Join a dynamic team and enhance your customer service skills in a supportive environment.
- Qualifications: Experience in customer-facing roles and proficiency in Microsoft Office.
The predicted salary is between 24000 - 28000 £ per year.
A civil engineering firm in Loughborough is seeking a Customer Service Coordinator for a 12-month fixed term role. The position requires excellent communication skills and a proactive approach to ensure top-notch service to customers.
Candidates should have experience in customer-facing roles and be proficient in Microsoft Office. This role offers full-time hours, Monday to Friday, and provides opportunities to build relationships across functions.
Customer Service & Orders Coordinator in Loughborough employer: Polypipe Civils & Green Urbanisation
Polypipe Civils and Green Urbanisation, part of the Genuit Group, is an exceptional employer that prioritises its people and fosters a unique culture where individuality and innovation thrive. With a strong commitment to employee development through comprehensive training and personal growth opportunities, staff can take pride in their contributions to meaningful projects. Located in a supportive environment, employees enjoy competitive benefits, including generous holiday allowances and health initiatives, making it a rewarding place to build a career.
Contact Details:
Polypipe Civils & Green Urbanisation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Orders Coordinator in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the civil engineering field or those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and be ready to showcase your communication skills. We want you to shine!
✨Tip Number 3
Show off your Microsoft Office skills! Brush up on Excel, Word, and PowerPoint, and be ready to discuss how you've used them in past roles. This will demonstrate your readiness for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service & Orders Coordinator in Loughborough
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about customer service, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers and colleagues alike.
Tailor Your Experience:We want to see how your previous customer-facing roles have prepared you for this position. Be specific about your experiences and how they relate to the responsibilities of a Customer Service Coordinator. This will help us see the perfect fit!
Proficiency in Microsoft Office is Key:Don’t forget to mention your proficiency in Microsoft Office! Whether it’s Excel, Word, or PowerPoint, let us know how you’ve used these tools in your past roles to enhance your productivity and support customer service efforts.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Polypipe Civils & Green Urbanisation
✨Know Your Stuff
Before the interview, make sure you understand the civil engineering industry and the specific services the firm offers. Brush up on your knowledge of customer service best practices and think about how you can apply them in this role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare to demonstrate your skills. Think of examples from your past experiences where you effectively resolved customer issues or built strong relationships. Practise articulating these stories clearly.
✨Get Familiar with Microsoft Office
As proficiency in Microsoft Office is a requirement, be ready to discuss your experience with it. If you have specific examples of how you've used Excel, Word, or Outlook to enhance customer service or streamline processes, share those during the interview.
✨Be Proactive
This role requires a proactive approach, so come prepared with ideas on how you can improve customer service processes. Think about potential challenges the firm might face and how you could address them. Showing initiative will impress your interviewers!
