Field Sales Manager in Twickenham

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.

Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE

Key Responsibilities:

• Specification Sales & Opportunity Conversion:

• Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers.
• Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams.
• Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform.
• Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board.

• Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility.
• Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives.
• Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition.
• Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio.

• Deliver and exceed volume, revenue, and open specification pull through targets across your customer base.
• Meet weekly customer call expectations.
• Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools.
• Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships.

• Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment.
• Support compliance, auditing, and site reporting where applicable.
• Maintain up-to-date knowledge of product solutions, regulations, and construction trends.

Capabilities and experience required:

• Proven sales experience, exceeding targets, preferably within the construction sector.
• Preferable experience of working within a manufacturing business in field sales role.
• Experience of specification and channel sales in commercial building segments.
• Ability to communicate, present and influence at all levels of the organisation.
• Ability to analyse data and provide succinct solutions.
• Excellent listening, negotiation, motivation, and presentation skills.
• Excellent verbal and written communications skills.
• A full driving licence as travel to customers and Polypipe sites is required.
• Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development.
• Proven experience of modern sales enablement tools eg CRM, digital marketing.