At a Glance
- Tasks: Lead and develop a team of Desk Based Account Managers to drive sales and customer engagement.
- Company: Join Polypipe Building Products, part of the FTSE 250 Genuit Group, with a supportive culture.
- Benefits: Enjoy competitive salary, bonus, 25 days leave, matched pension, and enhanced parental pay.
- Other info: Dynamic environment with opportunities for growth and a focus on continuous improvement.
- Why this job: Make a real impact in a key leadership role while fostering strong customer relationships.
- Qualifications: Experience in leading sales teams and a passion for coaching and development.
The predicted salary is between 37800 - 46200 £ per year.
At Polypipe Building Products, it’s our people who make us who we are. As part of the Genuit Group, a FTSE 250 company, we offer the stability and opportunities of a leading organisation alongside a supportive, down-to-earth culture where everyone is encouraged to grow, contribute and feel they belong.
A few of the perks:
- A competitive salary in the market + bonus
- 25 days annual leave plus bank holidays (and a holiday purchase scheme)
- Matched pension contributions up to 8%
- Sharesave scheme
- Enhanced Maternity & Paternity pay
Role & Impact
As part of our continued growth, we’re looking for an Internal Sales Manager to join our team at our Neale Road site in Doncaster (DN2). This is a key leadership role, responsible for leading and developing our Desk Based Account Managers (DBAMs), helping them build strong customer relationships, deliver an excellent customer experience and identify new opportunities for growth. You’ll play an important role in shaping how we engage with our customers, using coaching, CRM insights and commercial expertise to create a proactive and effective approach to customer management. You’ll also work closely with senior customers and internal teams to support strategic accounts and deliver sustainable sales growth. If you’re a confident people leader with strong commercial instincts and a passion for customer relationships, this is an opportunity to make a real impact.
What the role involves
- Leading and developing the team
- Lead, coach and motivate a team of Desk Based Account Managers (DBAMs).
- Set clear expectations and KPIs, supporting the team to achieve sales, retention and customer engagement targets.
- Provide regular coaching, feedback and development to build capability and performance.
- Share best practice and support the development of future talent.
- Build strong customer relationships
- Lead a proactive approach to customer contact, ensuring customers receive regular and valuable engagement.
- Strengthen customer retention by identifying risks, opportunities and changing customer needs.
- Support customer reviews and key meetings where required.
- Develop the DBAM team as trusted and responsive points of contact for customers.
- Drive sales and growth
- Identify and develop new sales opportunities through proactive customer contact and prospecting.
- Improve conversion through effective opportunity management and follow-up.
- Work closely with Field Sales and Key Account teams to grow customer relationships and maximise opportunities.
- Use customer campaigns and insight to create a consistent approach to account growth.
- Use CRM and insight to improve performance
- Drive effective use of CRM across the DBAM team, ensuring accurate and up-to-date customer information.
- Use CRM data and customer insight to identify trends, opportunities and areas for improvement.
- Ensure consistent standards for customer records, activity and reporting.
- Support the wider commercial strategy
- Work as part of the Sales Leadership Team to support the wider sales and customer engagement strategy.
- Translate commercial priorities into clear actions for the DBAM team.
- Share customer insight and performance updates with senior leaders.
- Support the delivery of wider commercial initiatives and marketing campaigns.
What we are looking for
- An experienced people leader with a passion for coaching, development and high performance.
- Commercially focused, with a strong track record of driving sales growth and customer retention.
- A confident communicator who can build relationships with customers, colleagues and senior stakeholders.
- Highly organised, proactive and comfortable managing priorities in a fast-paced environment.
- Comfortable using CRM, data and insight to improve performance and identify opportunities.
- Resilient, results-focused and committed to continuous improvement.
Experience and skills
- Experience leading an internal sales, account management or customer-facing team.
- Strong leadership, coaching and performance management skills.
- Experience driving sales growth through proactive account management and customer engagement.
- Good understanding of CRM systems and using data to support commercial decisions.
- Excellent communication, presentation and influencing skills.
- The confidence to work effectively with both frontline teams and senior stakeholders.
- Experience in construction, building products, merchanting or a similar B2B environment would be an advantage.
- Good working knowledge of Microsoft Office, CRM and sales reporting tools.
Internal Sales Manager employer: Polypipe Building Products
As a Resourcing Assistant in Doncaster, you'll be part of a vibrant team dedicated to creating exceptional candidate experiences and fostering a supportive work culture. With competitive salaries, flexible working hours, and a commitment to employee growth, we prioritise your development while ensuring a dynamic and engaging recruitment environment. Join us to make a meaningful impact in people's lives and help build outstanding teams.
Contact Details:
Polypipe Building Products Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Manager at Polypipe Building Products, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Polypipe Building Products. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Polypipe Building Products:When writing your cover letter, make sure to tailor your message specifically for Polypipe Building Products. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Polypipe Building Products
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Polypipe Building Products that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Polypipe Building Products that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Polypipe Building Products’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
