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- Tasks: Lead warehouse operations and ensure efficient logistics for smooth dispatch of goods.
- Company: Join Polypipe Building Products, part of the Genuit Group, focused on teamwork and innovation.
- Benefits: Enjoy a competitive pension scheme, enhanced parental leave, and health initiatives.
- Other info: Monday to Friday hours with excellent career growth opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in warehouse management and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
Polypipe Building Products are focused on delivering solutions to the residential sector. We work with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.
Role Overview: The Despatch Manager is responsible for leading all warehouse and outbound logistics operations to ensure safe, efficient, and cost‑effective movement, storage, and dispatch of goods. The role ensures service excellence, inventory accuracy, legal compliance, and continuous improvement across warehouse and logistics activities.
Key Responsibilities:
- Warehouse Operations Management
- Oversee all inbound, storage, picking, packing, and dispatch activities
- Deliver daily operational plans safely, efficiently, and to agreed service levels
- Maintain high housekeeping and visual management standards
- Drive productivity and optimise warehouse flow and MHE utilisation
- Logistics & Distribution
- Manage outbound logistics, including loading and vehicle turnaround
- Coordinate with transport teams and carriers to achieve OTIF delivery
- Resolve delivery issues, escalations, and customer concerns promptly
- People Leadership & Development
- Lead, coach, and develop the leadership team
- Support performance management, conduct, wellbeing, and engagement
- Oversee labour planning, skills matrices, and resource deployment
- Conduct performance reviews and manage absence
- Ensure accurate HR data and support payroll processes while fostering a culture of safety, accountability, and continuous improvement
- Absence & Attendance Management
- Advise on absence processes and support return-to-work plans
- Monitor absence trends and escalate concerns where appropriate
- Culture, Engagement & Wellbeing
- Promote an inclusive, positive workplace culture
- Support engagement initiatives and internal communications
- Inventory & Stock Control
- Maintain inventory accuracy and oversee stock investigations
- Ensure accurate ERP/WMS transactions and stock control
- Reduce stock variances, out-of-stocks, and delays
- Performance Management & KPIs
- Monitor and drive KPIs including productivity, OTIF, stock accuracy, costs, and damages
- Continuous Improvement
- Lead CI initiatives (e.g. Kaizen, 5S) and improve operational performance
- Identify and resolve inefficiencies across safety, quality, service, and cost
- Stakeholder Management
- Collaborate with internal teams and manage external partners and suppliers
Skills, Experience & Qualifications:
- Proven warehouse/logistics management experience and strong leadership skills
- Knowledge of warehouse safety, MHE, ERP/WMS, and CI methodologies (IOSH/NEBOSH desirable)
Working Hours & Benefits:
- Monday to Friday, 8:30am - 17:00pm
- Contributory pension scheme - matched up to 8% & Life Assurance
- Enhanced Maternity & Paternity pay
- Save as you earn Sharesave & Cycle to work scheme
- Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
- Staff discount on all Genuit Group products & Free on-site parking
Despatch Manager in Doncaster employer: Polypipe Building Products
Contact Detail:
Polypipe Building Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Manager in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Polypipe. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Polypipe’s values and recent projects. Show us you’re not just a fit for the role but also for our culture of teamwork and continuous improvement.
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and logistics management. We want to see how you handle challenges and drive performance in a warehouse setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Despatch Manager in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Despatch Manager role. Highlight your warehouse and logistics management experience, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Polypipe Building Products. Share specific examples of how you've driven continuous improvement and managed teams effectively in the past.
Showcase Your Achievements: When detailing your experience, focus on your achievements. Did you improve efficiency or reduce costs in your previous roles? We love numbers, so quantify your successes to make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Polypipe Building Products
✨Know Your Stuff
Before the interview, make sure you understand Polypipe Building Products and their focus on residential solutions. Familiarise yourself with their products, especially in drainage systems and plumbing. This knowledge will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Despatch Manager, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams, managed performance, and fostered a positive workplace culture. Be ready to discuss specific situations where you drove continuous improvement or resolved conflicts.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in logistics and warehouse management. Think of scenarios where you had to optimise processes or handle delivery issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about their current challenges in logistics or how they implement continuous improvement initiatives. This not only shows your interest but also gives you insight into the company’s priorities.