At a Glance
- Tasks: Build and manage scalable cloud infrastructure while automating operations with cutting-edge tools.
- Company: Join PolyAI, a leader in voice assistant technology transforming customer service.
- Benefits: Enjoy flexible working, generous holidays, and a supportive work environment.
- Other info: Embrace a culture of learning and innovation with excellent career growth opportunities.
- Why this job: Make a real impact in tech by optimising cloud solutions for top brands.
- Qualifications: 5 years of experience in software engineering and strong Python skills required.
The predicted salary is between 60000 - 80000 £ per year.
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
Your responsibility will involve:
- Delivering production‑ready, reliable, and scalable infrastructure on time
- Improving developer experience and defining technical standards for the entire company
- Designing, deploying, and managing scalable, secure, and resilient cloud infrastructure on AWS and Azure
- Collaborating with engineering and security teams to define cloud architecture and implement best practices
- Automating cloud operations with infrastructure as code using tools such as Terraform
- Monitoring cloud infrastructure performance, identifying issues, and implementing solutions to ensure high availability and reliability
- Optimizing cloud resources for cost‑efficiency while maintaining performance and security standards
- Engaging in incident response and troubleshooting efforts for cloud‑related issues
- Staying up-to-date with the latest cloud technologies and trends, and providing recommendations for continuous improvement
Minimum Requirements
- 5 years of relevant professional experience – preferably from a software engineering background
- Strong Python programming
- Experience with Kubernetes in production and containerisation
- Proven experience with CI/CD and release management – Azure DevOps or GitHub Actions preferable
- Hands‑on experience managing a cloud production environment in AWS or Azure
- Infrastructure as Code (IaC) experience using Terraform
- Bachelor’s degree or Master’s in Computer Science, Engineering, a relevant technical field, or equivalent practical experience
Preferred Requirements
- Proficiency in one of the following programming languages – Go, TypeScript/JavaScript
- Familiarity with ArgoCD and GitOps practices for continuous deployment
- Experience with Agile methodologies, such as scrum, kanban, and sprints
- A love of learning and enjoyment in trying new things
- Enjoys technical challenges and wants to contribute directly to solutions
Benefits
- Participation in the company’s employee share options plan
- Tenure‑Based PTO: You will receive 25 holidays when you join and will gain an additional 1 day after 2 years of service, then 1 day each year until capped at 32 holidays
- Flexible working from home policy
- Work from outside of the UK for up to 6 months each year
- TELUS Health EAP 24/7 – offers confidential, judgment‑free support for any work, health, or life challenge
- Enhanced parental leave
- Bike2Work scheme
- Annual learning and development allowance
- We’re all about making WFH work for you – that’s why we offer a one‑off WFH allowance when you join, offering perks such as noise‑cancelling headphones or a comfortable desk chair to boost your comfort and focus
- Company‑funded fertility and family‑forming programmes
- Menopause care programme with Maven
- Private healthcare and dental cover, discounts on gym memberships and relaxation apps, and access to a range of mental health programs
- Sabbatical Program: 5‑week paid sabbatical available after 5 years of employment
Equal‑Opportunity Employer
PolyAI is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Senior Platform Engineer employer: PolyAI
PolyAI is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible working environment and a generous benefits package including tenure-based PTO, a learning and development allowance, and a unique sabbatical programme. With a commitment to diversity and inclusion, PolyAI fosters a collaborative culture where innovative minds can thrive, making it an ideal place for Senior Platform Engineers to advance their careers while contributing to cutting-edge customer service solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Platform Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repo showcasing your projects, especially those involving AWS, Azure, and Terraform. Let your work speak for itself!
✨Tip Number 3
Prepare for the interview! Research PolyAI and its products, and think about how your experience with cloud infrastructure can add value. Be ready to discuss your past projects in detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Platform Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Platform Engineer role. Highlight your experience with Python, Kubernetes, and cloud environments like AWS or Azure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for cloud technologies and how you’ve tackled technical challenges in the past. Let us know why you’re excited about joining PolyAI and how you can contribute to our mission.
Showcase Your Projects:If you've worked on relevant projects, don’t hold back! Include links to your GitHub or any other platforms where we can see your work. We love seeing practical examples of your skills in action, especially with CI/CD and Infrastructure as Code.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at PolyAI
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially Python, Kubernetes, and Terraform. Brush up on your cloud infrastructure knowledge, particularly AWS and Azure, as you’ll likely be asked to discuss your hands-on experience with these platforms.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles, particularly around incident response and troubleshooting cloud-related issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you’ve contributed to solutions.
✨Demonstrate Your Collaborative Spirit
Since the role involves working closely with engineering and security teams, be ready to share examples of how you’ve successfully collaborated in the past. Talk about your experience with Agile methodologies and how you’ve contributed to team success through effective communication and teamwork.
✨Stay Current with Industry Trends
Show your passion for continuous learning by discussing the latest cloud technologies and trends. Be prepared to share any recent developments you’ve explored and how they could benefit PolyAI’s operations. This will demonstrate your commitment to staying ahead in the field.
