At a Glance
- Tasks: Manage support tickets and translate client needs into AI solutions.
- Company: Join PolyAI, a leader in AI-driven customer support.
- Benefits: Flexible remote work, competitive pay, and growth opportunities.
- Other info: Dynamic team environment with a focus on innovation.
- Why this job: Be at the forefront of AI technology and enhance client experiences.
- Qualifications: Strong English communication skills and adaptability required.
The predicted salary is between 35000 - 45000 £ per year.
Poly AI is expanding its client support team in the United Kingdom.
You will own the lifecycle of support tickets, triage feature requests for engineering or AI-driven solutions, and translate client needs into prompts for the Poly AI Agent Studio.
Daily, you’ll listen to live calls, diagnose issues, and collaborate with professional services and customer success to unlock additional features.
Strong English communication and adaptability are essential.
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Remote AI Support Engineer for Enterprise Clients employer: PolyAI
At PolyAI, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and innovation. As the Head of Product Design in London, you'll enjoy a wealth of employee growth opportunities, including mentorship and a generous learning allowance, all while working in a flexible environment that supports your well-being. With unique benefits like a sabbatical program and company-funded family-forming initiatives, we are committed to ensuring our team members thrive both personally and professionally.
