At a Glance
- Tasks: Enhance voice assistants by training language models and testing conversational systems.
- Company: Join PolyAI, a leader in automating customer service with innovative voice technology.
- Benefits: Flexible part-time hours, competitive pay, and a chance to work with cutting-edge AI.
- Other info: Exciting opportunity for growth in a dynamic tech environment.
- Why this job: Be part of a diverse team shaping the future of customer interactions with AI.
- Qualifications: Fluent Bahraini/Gulf Arabic speaker with strong English communication skills.
The predicted salary is between 12 - 15 £ per hour.
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
This will be on a part‑time basis, 16 hours (2 consecutive 8‑hour days) weekly commitment. Based on your preferred days, these will be set. The role is paid hourly.
Your Responsibilities Will Involve:
- Improving the language understanding module by providing high‑quality sentence training examples
- Updating system prompts based on client requests
- Managing and uploading voice recordings
- Testing conversational systems extensively before go‑live
- Reviewing customer calls and flagging problematic conversations to the team
- Working with Software Engineers and Dialogue Designers to produce the best conversational UX and the highest call containment
Minimum Requirements:
- You are a native/fluent Bahraini (preferred)/Gulf (acceptable) Arabic speaker
- You have a professional working proficiency in English (we have an international team, but English is our shared language)
- You are a great communicator and enjoy working in a diverse team
- You are meticulous and have an eye for detail
- You have a can‑do attitude and a high standard for your own work
- You are passionate about great user experiences and want to deliver the best UX to the customers
- You are interested in natural language understanding technologies and curious about how advanced conversational artificial intelligence is changing contact centres
Preferred Requirements:
- Ability to work within UK working hours
- Experience in natural language technologies and a rough understanding of how they work
- Experience in translation and/or linguistics
- Experience in data science and related areas
- Experience in tech industries and understanding of how the software works
- Experience in working with startups before
- Experience in jobs that involve language skills, such as linguistics, translation, scripting writing, etc
PolyAI is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Gulf Arabic/Bahraini Language Specialist - Part time contract (Must be based in UK) in London employer: PolyAI
PolyAI is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for those passionate about technology and customer experience. With flexible part-time hours and a commitment to employee growth, you will have the opportunity to work alongside a diverse team of professionals while contributing to cutting-edge advancements in natural language understanding. Located in the UK, PolyAI offers a unique chance to be part of a forward-thinking company that values innovation and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Gulf Arabic/Bahraini Language Specialist - Part time contract (Must be based in UK) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at PolyAI or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you’ve got experience with natural language technologies or linguistics, don’t be shy about it. Prepare examples of your work or projects that highlight your expertise and passion for user experiences.
✨Tip Number 3
Be ready for a chat! Since this role involves a lot of communication, practice discussing your thoughts on conversational AI and customer service. You want to come across as knowledgeable and enthusiastic during any interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Gulf Arabic/Bahraini Language Specialist - Part time contract (Must be based in UK) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with language technologies and customer service. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant background!
Show Off Your Communication Skills:Since we’re all about great communication, let your personality shine through in your application. Use clear and engaging language to demonstrate your proficiency in both Arabic and English, and show us why you’d be a great fit for our diverse team.
Highlight Your Attention to Detail:We love candidates who are meticulous! When you describe your past experiences, focus on specific examples where your attention to detail made a difference. This will help us see how you can contribute to improving our conversational systems.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at PolyAI!
How to prepare for a job interview at PolyAI
✨Know Your Stuff
Make sure you brush up on your knowledge of natural language understanding technologies. Familiarise yourself with how conversational AI works, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Show Off Your Communication Skills
As a Gulf Arabic/Bahraini Language Specialist, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in diverse teams before.
✨Be Detail-Oriented
Since the role requires meticulous attention to detail, be ready to discuss specific instances where your eye for detail made a difference. Whether it’s in language training or reviewing customer calls, having concrete examples will impress your interviewers.
✨Embrace the Can-Do Attitude
PolyAI values a positive mindset, so come prepared to share how you tackle challenges. Think of times when you went above and beyond to deliver great user experiences or solved problems creatively. This will highlight your proactive approach and fit for the team.
