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- Tasks: Join us as a DevOps Engineer to optimise infrastructure and automate workflows.
- Company: PolyAI automates customer service with lifelike voice assistants for top global brands.
- Benefits: Enjoy a hybrid work model, flexible hours, and a vibrant office in central London.
- Why this job: Be part of a team delivering cutting-edge AI solutions that enhance customer experiences worldwide.
- Qualifications: Proficiency in Python, cloud management, and experience with CI/CD tools required.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 48000 - 72000 £ per year.
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. At PolyAI, we help enterprises supercharge their customer experience by being always available. 24/7. In any language. Our conversational AI platform makes it possible for enterprises to create human-like virtual agents. We have one ambition: delivering the best voice experiences in the world.
We’re looking for a talented and driven DevOps Engineer to join our team in London. This is a full-time, hybrid role, offering the flexibility to work from home with a few days a week in our central London office. As a DevOps Engineer, you’ll play a key role in optimizing our infrastructure, automating workflows, and enabling scalable, secure deployments. We’re looking for someone who’s passionate about reliability, clean pipelines, and creating the foundation for fast-moving development teams.
Your responsibility will involve:
- Delivering production-ready, reliable, and scalable infrastructure on time.
- Design, deploy, and manage scalable, secure, and resilient cloud infrastructure on AWS and Azure.
- Collaborate with engineering and security teams to define cloud architecture and implement best practices.
- Automate cloud operations with infrastructure as code using tools such as Terraform.
- Monitor cloud infrastructure performance, identify issues, and implement solutions to ensure high availability and reliability.
- Optimise cloud resources for cost-efficiency while maintaining performance and security standards.
- Engage in incident response and troubleshooting efforts for cloud-related issues.
- Stay up-to-date with the latest cloud technologies and trends, and provide recommendations for continuous improvement.
Proficiency in Python. Experience with Kubernetes cluster management, containerisation and container orchestration using Docker. Proven experience with CI/CD - GitOps, Azure DevOps or GitHub Actions preferable. Hands-on experience managing a cloud production with one of the main cloud providers - AWS, Azure, GCP. Infrastructure as Code (IaC) experience using Terraform. Bachelor’s degree or Master’s in Computer Science, Engineering, a relevant technical field or equivalent practical experience.
Preferred Requirements:
- Understanding of cybersecurity standards and regulatory compliance requirements.
- Experience with Agile methodologies, such as scrum, kanban, and sprints.
- A love of learning and enjoyment in trying new things.
- Enjoys technical challenges and want to contribute directly to solutions.
At PolyAI, we take great pride in our values—they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are:
- Only the best: We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
- Ownership: We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
- Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
- Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
- Disagree and commit: We are all working toward the same goal. If we don’t agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
- Build for people: We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
DevOps Engineer (Must be in UK) London, England, United Kingdom employer: PolyAI
Contact Detail:
PolyAI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DevOps Engineer (Must be in UK) London, England, United Kingdom
✨Tip Number 1
Familiarise yourself with the specific cloud technologies mentioned in the job description, such as AWS and Azure. Having hands-on experience with these platforms will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with the DevOps community online, particularly around topics like Infrastructure as Code and CI/CD practices. This can help you stay updated on best practices and trends, which is crucial for a role that demands continuous improvement.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past incidents you've managed or challenges you've overcome in cloud environments. This will highlight your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research PolyAI's core values and think about how your personal values align with theirs. Be ready to discuss this during any interviews, as cultural fit is just as important as technical skills in their hiring process.
We think you need these skills to ace DevOps Engineer (Must be in UK) London, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your proficiency in Python, cloud infrastructure management, and any experience with CI/CD tools like Azure DevOps or GitHub Actions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for DevOps and how you can contribute to PolyAI's mission of delivering outstanding customer service through technology. Mention specific projects or experiences that demonstrate your ability to optimise infrastructure and automate workflows.
Showcase Your Technical Skills: Include a section in your application that showcases your technical skills, particularly in areas like Kubernetes, Docker, and Terraform. Provide examples of how you've used these technologies in past roles to solve problems or improve processes.
Highlight Cultural Fit: PolyAI values ownership, continuous improvement, and a bias for action. In your application, reflect on how your personal values align with theirs. Share examples of how you've taken ownership of projects or contributed to team success in fast-paced environments.
How to prepare for a job interview at PolyAI
✨Showcase Your Technical Skills
Be prepared to discuss your experience with cloud providers like AWS and Azure, as well as your proficiency in Python. Highlight specific projects where you've implemented Infrastructure as Code using Terraform or managed Kubernetes clusters.
✨Demonstrate Problem-Solving Abilities
Expect to face technical challenges during the interview. Be ready to explain how you've approached troubleshooting cloud-related issues in the past and what solutions you implemented to ensure high availability.
✨Align with Company Values
Familiarise yourself with PolyAI's core values such as 'Only the best' and 'Relentlessly improve'. During the interview, share examples of how you've embodied these values in your previous roles, showing that you're a good cultural fit.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the company's approach to innovation in conversational AI. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
