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- Tasks: Deliver outstanding spa treatments and create memorable guest experiences.
- Company: Polurrian On The Lizard, a luxury hotel with a rich heritage.
- Benefits: Competitive pay, part-time hours, and opportunities for career growth.
- Why this job: Join a passionate team in a stunning coastal setting and make a real impact.
- Qualifications: NVQ Level 3 or equivalent in Spa/Beauty and strong treatment skills.
- Other info: Be part of a supportive team culture in a luxury hospitality environment.
The predicted salary is between 11 - 15 £ per hour.
Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall's dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.
Now part of The Loxley Collection, the hotel is undergoing a £10 million investment programme, introducing an exceptional new spa and vitality hydropool with a semi-retractable roof, enhanced leisure facilities, a 120-person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering.
Polurrian offers a distinctive guest experience — from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four-legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel.
With breathtaking coastal views, versatile gathering spaces, and a commitment to genuine hospitality, Polurrian on the Lizard is a destination where guests can truly relax, explore, and reconnect.
Aim of Role: We are looking for a passionate and professional Spa Therapist to deliver exceptional treatments and create memorable guest experiences. This role is perfect for someone who thrives in a luxury environment, values attention to detail, and enjoys being part of a supportive team dedicated to excellence.
What You'll Be Doing:
- Deliver Outstanding Guest Experiences
- Provide high-quality treatments to guests and members
- Conduct thorough client consultations and maintain accurate records
- Create a warm, personalised welcome for every guest
- Maintain impeccable treatment room standards and hygiene
- Uphold client comfort, privacy, and confidentiality at all times
- Promote spa services, products, and special offers
- Support Smooth Spa Operations
- Follow spa policies, procedures, and professional protocols
- Handle bookings, payments, and end-of-shift reconciliations
- Monitor stock, equipment, and report any issues
- Ensure safe and correct use of products and equipment
- Participate in ongoing training and development
- Be a Valued Team Member
- Work collaboratively across all spa areas
- Maintain a clean, safe, and welcoming environment
- Support colleagues and contribute to a positive team culture
- Demonstrate initiative to enhance guest satisfaction
What We're Looking For:
- Recognised Spa / Beauty qualification (NVQ Level 3 or equivalent)
- Ideally 2+ years' spa industry experience
- Strong treatment skills and technique versatility
- Excellent communication and customer service
- Impeccable presentation and attention to detail
- A warm, caring, and professional manner
- Retail awareness or sales skills (advantageous)
- Flexibility to work business hours
Why Join Us? Become part of a luxury hospitality environment where guest experience, professionalism, and team spirit are at the heart of everything we do. This is an opportunity to grow your career while creating exceptional moments for our guests.
Spa therapist in Mullion employer: Polurrian on the Lizard
Contact Detail:
Polurrian on the Lizard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa therapist in Mullion
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and hospitality industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you can, offer to do a trial treatment or demo for the spa. This gives you a chance to showcase your expertise and personality in action. Plus, it shows you're genuinely interested in the role!
✨Tip Number 3
Be prepared for the interview! Research Polurrian On The Lizard and understand their values and services. Think about how your experience aligns with their mission of providing exceptional guest experiences. Tailor your answers to reflect that!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Polurrian. Don’t miss out on this opportunity!
We think you need these skills to ace Spa therapist in Mullion
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for spa therapy shine through! We want to see how much you care about delivering exceptional treatments and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience and skills. Focus on your treatment techniques, customer service abilities, and any specific qualifications that match what we're looking for in a Spa Therapist.
Be Personable: In your cover letter, be personable and genuine. We love a warm, caring approach, so don’t hesitate to share a bit about yourself and why you’d be a great fit for our team at Polurrian On The Lizard.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our luxury spa environment.
How to prepare for a job interview at Polurrian on the Lizard
✨Know Your Treatments
Make sure you’re well-versed in the treatments you’ll be offering. Research the latest techniques and products used in the spa industry, especially those that align with Polurrian On The Lizard's offerings. Being able to discuss your treatment skills confidently will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a guest or client. This will demonstrate your commitment to creating memorable experiences, which is key for a Spa Therapist.
✨Emphasise Teamwork
Since this role involves working collaboratively across all spa areas, be ready to discuss your experience in team settings. Share stories that highlight your ability to support colleagues and contribute to a positive team culture, as this aligns perfectly with the hotel’s values.
✨Dress the Part
Presentation is crucial in a luxury environment. Dress professionally for your interview, reflecting the standards expected at Polurrian On The Lizard. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself to guests.
