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- Tasks: Deliver exceptional spa treatments and support daily operations in a luxury environment.
- Company: Polurrian on the Lizard, a stunning hotel with a rich heritage and modern amenities.
- Benefits: Join a luxury team, enjoy career growth, and create memorable experiences for guests.
- Why this job: Elevate your career in a beautiful coastal setting while making a real impact on guest satisfaction.
- Qualifications: NVQ Level 3 or equivalent and 4+ years of spa industry experience required.
- Other info: Collaborative team culture with ongoing training and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall's dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.
Now part of The Loxley Collection, the hotel is undergoing a £10 million investment programme, introducing an exceptional new spa and vitality hydropool with a semi-retractable roof, enhanced leisure facilities, a 120-person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering.
Polurrian offers a distinctive guest experience — from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four-legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel.
Aim of Role:
We are seeking an experienced and confident Senior Spa Therapist to deliver exceptional treatments while supporting the leadership and daily operations of the spa. This is an ideal opportunity for a therapist ready to take the next step in their career within a luxury environment.
What You'll Be Doing:
- Provide outstanding treatments and personalised consultations
- Provide high-quality treatments to guests and members
- Conduct thorough client consultations and maintain accurate records
- Create a warm, personalised welcome for every guest
- Maintain impeccable treatment room standards and hygiene
- Uphold client comfort, privacy, and confidentiality at all times
- Promote spa services, products, and special offers
- Support Smooth Spa Operations
- Follow spa policies, procedures, and professional protocols
- Handle bookings, payments, and end-of-shift reconciliations
- Monitor stock, equipment, and report any issues
- Ensure safe and correct use of products and equipment
- Participate in ongoing training and development
Be a Valued Team Member:
- Work collaboratively across all spa areas
- Maintain a clean, safe, and welcoming environment
- Support colleagues and contribute to a positive team culture
- Demonstrate initiative to enhance guest satisfaction
What We're Looking For:
- Recognised Spa / Beauty qualification (NVQ Level 3 or equivalent)
- Ideally 4+ years' spa industry experience
- Strong treatment skills and technique versatility
- Excellent communication and customer service
- Impeccable presentation and attention to detail
- A warm, caring, and professional manner
- Retail awareness or sales skills (advantageous)
- Flexibility to work business hours
Why Join Us?
Become part of a luxury hospitality environment where guest experience, professionalism, and team spirit are at the heart of everything we do. This is an opportunity to grow your career while creating exceptional moments for our guests.
Senior Spa Therapist in Mullion employer: Polurrian on the Lizard
Contact Detail:
Polurrian on the Lizard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist in Mullion
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s not just about what you know, but who you know!
✨Tip Number 2
Show off your skills! If you have the chance, offer to do a trial treatment or demonstration. This gives you the opportunity to showcase your expertise and personality, making it easier for employers to see you as a perfect fit for their team.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to spas you admire, like Polurrian on the Lizard. Express your interest and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Keep learning! Stay updated with the latest trends and techniques in the spa industry. Consider taking additional courses or certifications. This not only boosts your CV but also makes you more appealing to employers looking for top-notch talent.
We think you need these skills to ace Senior Spa Therapist in Mullion
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your qualifications and experience in the spa industry. We want to see your treatment skills and any special techniques you’ve mastered, so don’t hold back!
Personal Touch is Key: When writing your application, remember to convey your warm and caring nature. We’re all about creating a welcoming atmosphere, so let your personality shine through in your words.
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention specific experiences that relate to the role of Senior Spa Therapist to make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Polurrian on the Lizard!
How to prepare for a job interview at Polurrian on the Lizard
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the treatments you’ll be providing. Be ready to discuss your techniques, the benefits of each treatment, and how you tailor them to individual client needs. This shows your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for clients in the past. Highlight your ability to create a warm and welcoming atmosphere, as this is crucial in a luxury spa environment. Remember, it’s all about making guests feel special!
✨Dress to Impress
Presentation matters in the spa industry. Dress professionally and ensure your grooming reflects the high standards expected at a luxury hotel. This not only boosts your confidence but also sets a positive tone for the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions about the spa's operations, team culture, and future plans. This demonstrates your genuine interest in the role and helps you assess if the environment aligns with your career goals.
