At a Glance
- Tasks: Deliver exceptional dining experiences in a stunning coastal hotel.
- Company: Polurrian on the Lizard, a luxury hotel with a rich heritage.
- Benefits: Competitive pay, employee discounts, and training opportunities.
- Other info: Flexible hours and a supportive team culture in a beautiful location.
- Why this job: Join a friendly team and create memorable moments for guests.
- Qualifications: Customer service skills and a positive attitude; hospitality experience is a plus.
The predicted salary is between 8 - 12 £ per hour.
Location: Poliurrian Hotel, Mullion, Cornwall, United Kingdom
Salary: £8.00 to £12.71 per Hour
Employment Type: Full-time, Permanent (Part-time hours also available)
About The Hotel
Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall's dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.
Aim of Role:
We are looking for an enthusiastic and customer-focused Food & Beverage Assistant to join our friendly team. You will play a key role in delivering exceptional dining experiences across our restaurant, bar, terrace, and event spaces.
What You'll Be Doing:
- Create a warm, personalised welcome for every guest
- Taking food and drink orders
- Serving meals and beverages efficiently and professionally
- Preparing and setting up restaurant and bar areas
- Maintaining cleanliness and presentational standards
- Handling payments and operating the till
- Supporting weddings, events, and private functions
- Delivering outstanding customer service at all times
What We're Looking For:
- Confidence in communication
- Customer service skills
- A warm, caring, and professional manner
- Previous hospitality experience (not essential)
- A positive, can-do attitude
- Teamwork skills
- Flexibility to work evenings, weekends, and holidays
- Passion for food, drink, and guest service
- Someone who enjoys learning and development
Why Join Us?
Become part of a luxury hospitality environment where guest experience, professionalism, and team spirit are at the heart of everything we do. This is an opportunity to grow your career while creating exceptional moments for our guests.
Benefits:
- Competitive hourly pay + gratuities
- Employee discounts on accommodation, food & drinks
- Training and development opportunities
- Stunning coastal working environment
- Friendly and supportive team culture
How To Apply:
If you are passionate about delivering exceptional food and beverage service and want to be part of a dedicated luxury hospitality team in beautiful Cornwall, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability for the role.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals.
Food & Beverage Assistant employer: Polurrian on the Lizard
Polurrian on the Lizard is an excellent employer, offering a supportive and friendly work environment where team members are valued for their contributions. Located in the stunning Cornish countryside, employees enjoy not only competitive pay but also opportunities for personal growth and development within the hospitality industry, all while being part of a dedicated team committed to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the hotel and its vibe! Before you step into that interview, do a bit of research on Polurrian on the Lizard. Understand their values, the kind of guest experience they aim for, and what makes them unique. This will help you connect your skills to their needs.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. So, brush up on your communication and customer service skills. Maybe even role-play with a friend to get comfortable with taking orders and handling payments.
✨Tip Number 3
Show off your passion for food and drink! When you're chatting with the hiring team, let your enthusiasm shine through. Share any experiences you've had in hospitality or your love for creating memorable dining experiences. It’ll make you stand out!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to find you. Plus, you can keep an eye on other roles that might suit you as well!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Craft a Personalised Cover Letter:When writing your cover letter, make it personal! Share why you’re excited about the Food & Beverage Assistant role at Polurrian Hotel. Highlight any relevant experience and how it aligns with our commitment to exceptional guest service.
Show Off Your Customer Service Skills:We love candidates who can demonstrate their customer service skills. In your CV, mention specific examples where you’ve gone above and beyond for guests or customers. This will show us you have the right attitude for our friendly team!
Keep It Neat and Professional:Make sure your CV is tidy and easy to read. Use clear headings and bullet points to highlight your experience. A well-organised application reflects your professionalism and attention to detail, which is key in hospitality.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter directly. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Polurrian on the Lizard
✨Know the Venue
Before your interview, take some time to research Polurrian on the Lizard. Familiarise yourself with their dining options, the atmosphere they create, and any recent developments like the new spa. This shows genuine interest and helps you connect your answers to their specific environment.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation. This will demonstrate your ability to create that warm, personalised welcome they’re looking for.
✨Emphasise Teamwork
Highlight your teamwork skills during the interview. Share stories of how you’ve collaborated with colleagues in previous roles, especially in busy environments. This aligns perfectly with their emphasis on a friendly team culture and will show that you can contribute positively to their team.
✨Express Your Passion for Hospitality
Let your enthusiasm for food, drink, and guest service shine through. Talk about what excites you about working in hospitality and why you want to be part of their luxury environment. A positive, can-do attitude is exactly what they’re after!
