At a Glance
- Tasks: Welcome customers and help them find their dream furniture while smashing sales targets.
- Company: Join a vibrant retail team in Wolverhampton with a focus on customer experience.
- Benefits: Earn a competitive salary plus uncapped commission, discounts, and 33 days holiday.
- Other info: Great career progression opportunities and a supportive team culture await you.
- Why this job: Make customers smile and earn more as you sell more in a fun environment.
- Qualifications: A passion for sales and a friendly personality are key; experience is a bonus.
As part of the Retail team, you’ll be based within our store in Wolverhampton welcoming customers in and talking to them about our gorgeous furniture. As a Retail Sales Advisor you can earn more as you sell more — our uncapped commission structure puts you in control of your income. This role would be working 36 hours per week over 5 days.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all poltronesofà products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Basic salary between £20,365 - £23,857 with no cap on commission
- In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary
- Guaranteed commission of £360 per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game‑changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self‑starter and a can‑do attitude
Retail Sales Advisor employer: Poltronesofà S.p.A.
Poltronesofà S.p.A. is an exceptional employer, offering a vibrant work culture in York where you can lead and inspire a passionate retail team. With competitive salaries, generous benefits like a car allowance and 33 days of holiday, as well as clear pathways for career progression, this role provides a meaningful opportunity to grow while delivering outstanding customer experiences.
