At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Competitive salary, bonus potential, discounts, and career progression opportunities.
- Other info: Enjoy 33 days holiday, flexible working, and access to health and wellness resources.
- Why this job: Make a real impact by creating a welcoming atmosphere for customers and your team.
- Qualifications: Experience in leading teams, excellent communication skills, and a passion for customer service.
The predicted salary is between 37000 - 37000 € per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is yes then we have the role for you!
We are looking for a Store Manager to lead the team in York. As a Store Manager, you'll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £37,000.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person with the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics
- Virtual GP Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
- Health Insurance
Locations
Retail Store Manager in York, Yorkshire employer: Poltronesof
Join a dynamic team as a Retail Store Manager in York, where your leadership will inspire and motivate a dedicated sales team to deliver exceptional customer experiences. With a competitive salary of up to £37,000 plus commission, you will enjoy a supportive work culture that values every team member, alongside numerous benefits including a company car or allowance, extensive holiday, and career progression opportunities. Our commitment to employee well-being is reflected in our enhanced leave policies and access to health services, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in York, Yorkshire
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with them. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear how you inspire others and create a positive environment, so be ready to share those experiences.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, customer service strategies, or how they measure success. This not only demonstrates your interest but also helps you gauge if the role is right for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, don’t hesitate – get your application in and let’s get the conversation started!
We think you need these skills to ace Retail Store Manager in York, Yorkshire
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for delivering first-class customer experiences in your application. We want to see how you can inspire and motivate your team to create that warm, friendly environment we pride ourselves on.
Demonstrate Your Leadership Skills:Use your application to showcase your experience in leading and developing a team. Share specific examples of how you've coached others to hit targets and fostered a supportive atmosphere—this is key for us!
Be Organised and Detail-Oriented:We’re looking for someone who’s organised with a keen eye for detail. In your application, mention any relevant experience managing budgets, rotas, or performance reviews to show us you’ve got what it takes to keep everything running smoothly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming our next Store Manager in York.
How to prepare for a job interview at Poltronesof
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would manage day-to-day operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to hit targets or resolved conflicts. This will demonstrate your ability to inspire and develop others.
✨Customer Service is Key
Be ready to discuss your approach to delivering first-class customer service. Share stories that highlight your people skills and how you’ve handled customer queries or complaints effectively. This will show that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, sales targets, or company culture. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
