At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join a thriving retail company focused on customer satisfaction and team development.
- Benefits: Earn up to £35,500 plus commission, with fantastic perks and discounts.
- Other info: Enjoy career progression opportunities and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and enhancing customer service.
- Qualifications: Experience in leading teams, excellent communication skills, and a passion for customer service.
The predicted salary is between 35500 - 35500 £ per year.
Are you passionate about customers receiving a first class customer experience? We're looking for a Store Manager to lead the team in Wrexham. As a Store Manager, you'll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.
Responsibilities:
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Comply with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person with the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform access to 100s of high street discounts and more
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme
- Virtual GP Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
- Health Insurance
Retail Stores Manager in Wrexham employer: Poltronesof
Join a dynamic team in Wrexham as a Retail Stores Manager, where your leadership will inspire a culture of excellence and customer satisfaction. With competitive salaries, generous holiday allowances, and a wealth of employee benefits including discounts and career progression opportunities, we prioritise your growth and well-being. Experience a supportive work environment that values every team member and fosters a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Stores Manager in Wrexham
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on a Store Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to retail management. Think about how you would handle customer complaints or motivate your team. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Showcase your passion for customer service during interviews. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you're not just looking for a job, but that you genuinely care about delivering a first-class experience.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it gives you a chance to showcase your enthusiasm for joining our team directly.
We think you need these skills to ace Retail Stores Manager in Wrexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and customer service experience, as these are key for the Store Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about delivering first-class customer service. Share specific examples of how you've motivated teams and achieved targets in the past.
Showcase Your People Skills:Since this role is all about leading a team and building relationships, make sure to emphasise your communication and interpersonal skills. We want to see how you connect with both customers and colleagues!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Poltronesof
✨Know Your Customer Service Basics
Make sure you brush up on the fundamentals of excellent customer service. Be ready to share examples of how you've gone above and beyond for customers in the past. This will show your passion for delivering a first-class experience, which is key for the Store Manager role.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in leading and developing teams. Think of specific instances where you've motivated your team to hit targets or resolved conflicts. This will demonstrate your ability to inspire and support your team effectively.
✨Be Organised and Detail-Oriented
Since the role requires managing day-to-day operations, be ready to talk about how you stay organised. Share your strategies for managing rotas, budgets, and performance reviews. This will highlight your attention to detail and organisational skills.
✨Build Rapport with Interviewers
Remember, you're not just being interviewed; it's also your chance to assess if the company is the right fit for you. Engage with your interviewers, ask questions about their experiences, and show genuine interest in the team dynamics. This will help you come across as a real people person, which is essential for this role.
