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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Join a dynamic retail company focused on customer experience and team development.
- Benefits: Earn up to £35,500 with commission, plus opportunities for growth.
- Other info: Enjoy a supportive environment with a focus on personal and professional development.
- Why this job: Make a real impact by creating a welcoming atmosphere for customers and your team.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 35500 - 35500 £ per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is ‘yes’ then we have the role for you!
We’re looking for a Store Manager to lead the team in Wrexham. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £35,500.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
Retail Store Manager in Wrexham employer: Poltronesof
Contact Detail:
Poltronesof Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Wrexham
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with them. This will help you connect with the interviewers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated or developed a team. Be ready to share these during your interview to demonstrate your people skills and ability to inspire others.
✨Tip Number 3
Prepare questions to ask your interviewers. This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about their approach to customer service or how they support team development.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you top of mind. Plus, it’s a great opportunity to reiterate your enthusiasm for the role.
We think you need these skills to ace Retail Store Manager in Wrexham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for delivering first-class customer service. We want to see how you’ve gone above and beyond in previous roles to create a warm and friendly environment for customers.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so it's crucial to showcase your experience in motivating and developing others. Share specific examples of how you've inspired your team to hit targets and improve performance.
Be Organised and Detail-Oriented: We love candidates who are organised and pay attention to detail. In your application, mention any experience you have with managing budgets, rotas, or any other operational tasks that demonstrate your ability to keep things running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Poltronesof
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would manage day-to-day operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to hit targets or resolved conflicts. This will demonstrate your ability to inspire and develop others.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share stories that highlight your commitment to providing first-class experiences and how you’ve handled customer complaints effectively in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show you’re thinking about the bigger picture. Inquire about the store’s goals, team dynamics, or how success is measured. This not only shows your interest but also helps you gauge if the company is the right fit for you.