At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Competitive salary, bonus potential, discounts, and career progression opportunities.
- Other info: Flexible shifts, employee assistance programme, and access to health services.
- Why this job: Make a real impact by creating a welcoming atmosphere for customers and your team.
- Qualifications: Experience in leading teams, excellent communication skills, and a passion for customer service.
The predicted salary is between 35500 - 35500 £ per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is yes then we have the role for you!
We are looking for a Store Manager to lead the team in Wrexham. As a Store Manager, you'll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £35,500.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person with the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics
- Virtual GP Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
- Health Insurance
Locations
Retail Store Manager in Wales, Wrexham employer: Poltronesof
As a Retail Store Manager in Wrexham, you will thrive in a supportive and dynamic work environment that prioritises employee growth and customer satisfaction. With competitive salaries, generous holiday allowances, and a range of employee benefits including discounts and health insurance, we are committed to fostering a culture where every team member feels valued and empowered to excel. Join us to lead a passionate team and make a meaningful impact on our customers' experiences while enjoying ample opportunities for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Wales, Wrexham
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how you can showcase your leadership skills and customer service passion. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects who you are. Employers love candidates who can bring their unique flair to the team, so don’t be afraid to let your enthusiasm shine through.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows you're genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Retail Store Manager in Wales, Wrexham
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering first-class customer service. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that enthusiasm!
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so it's crucial to showcase your leadership experience. Talk about times when you've motivated or developed a team to achieve targets. We want to know how you inspire others!
Be Organised and Detail-Oriented:In your application, demonstrate your organisational skills and attention to detail. Mention any experience you have with managing budgets, rotas, or performance reviews. This will show us you're ready to handle the day-to-day operations smoothly.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the information you need right there. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Poltronesof
✨Know Your Store Inside Out
Before the interview, make sure you research the store's products, services, and customer service philosophy. Being able to discuss specific examples of how you would enhance the customer experience will show your passion and preparedness.
✨Showcase Your Leadership Skills
Prepare to share examples of how you've successfully led and motivated a team in the past. Think about specific challenges you faced and how you inspired your team to overcome them. This will demonstrate your ability to manage and develop a team effectively.
✨Emphasise Customer Focus
Be ready to discuss your approach to delivering first-class customer service. Share stories that highlight your ability to handle customer queries and complaints, as well as how you create a welcoming environment for both customers and staff.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the store's culture, team dynamics, and expectations. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
