DescriptionWe are looking for an experienced Technologist to join our Merchandise team. This is an exciting opportunity to play a key role in ensuring we sell safe, legal and high-quality products, while driving continuous improvement across our product range. The Technologist will work closely with suppliers, buyers and teams across the business. You will manage product testing and certification, identify quality issues and support continuous improvement. You will use product, customer and returns data to identify trends and opportunities to improve product quality and customer experience, while providing clear technical guidance and ensuring regulatory requirements are met. Maintain accurate technical manuals and product specifications, including product design, wiring, bills of materials, labelling and packaging. Manage product testing and certification in line with the agreed testing plan and relevant regulations. Ensure compliance with UK Timber Regulations, product, electrical and chemical requirements. Review new products and provide technical recommendations to improve quality and performance. Work with Customer Services and After Sales to investigate customer complaints and identify opportunities for improvement. Analyse returns and inspection data to identify trends, improve product quality and support effective corrective action. Extensive knowledge of upholstery manufacturing processes, materials, construction methods and product specifications. Strong understanding of relevant regulations, including Furniture & Furnishings (Fire) (Safety) Regulations, LVD, EMC, RoHS, REACH and the Machinery Directive. Strong knowledge of product quality standards, defect identification, root cause analysis and corrective action. Excellent organisational, planning and communication skills. Experience using Microsoft Excel for data analysis, reporting, pivot tables and charts. Experience with data visualisation or BI tools such as Power BI. An electrical or mechanical engineering qualification at HNC or degree level. If you are passionate about product safety, quality and continuous improvement and enjoy working collaboratively with suppliers and internal teams, this could be a great opportunity for you. 33 days holidays including bank holidays ~ Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! ~ Colleague Discount ~ Career progression ~ Enhanced Maternity, Paternity and Adoption Leave ~ Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics ~ Virtual GP Access to a GP service 24/7 ~ Pension Scheme ~
Technologist Food in Sunderland employer: Poltronesof
At Poltronesof, we pride ourselves on being an excellent employer that values each team member's contribution. Our supportive work culture fosters collaboration and camaraderie, ensuring that you feel appreciated while delivering smiles to our customers. With competitive benefits and ample opportunities for personal and professional growth, joining our delivery crew means becoming part of a dynamic team in a vibrant environment.
