At a Glance
- Tasks: Support the People Team with administrative tasks and enhance the colleague experience.
- Company: Join a dynamic team in a fast-paced customer support environment.
- Benefits: Enjoy 33 days holiday, discounts, career progression, and wellness support.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Be the first point of contact for colleagues and make a real impact.
- Qualifications: Experience in HR administration and strong organisational skills required.
The predicted salary is between 24851 - 24851 £ per year.
Do you thrive in a busy, fast‑paced environment where no two days are the same? We’re looking for an experienced and proactive People Administrator to join our People Team and help deliver an excellent colleague experience across the business.
This is a fantastic opportunity to join our People Team in a varied and fast‑paced administrative role. You’ll support the day-to-day running of the People function, ensuring a high standard of accuracy, organisation and customer service at all times. As a first point of contact for People related queries, you’ll play a key role in delivering a seamless employee experience while providing accurate, compliant and timely administration across the employee lifecycle.
What does the role involve?
- Managing People related queries through the shared service helpdesk, delivering a responsive, professional and high-quality service in line with SLAs
- Processing new starter documentation, contracts and changes to terms and conditions with a high level of accuracy
- Maintaining and updating our HRIS, ensuring employee data is accurate, up to date and compliant with data protection requirements
- Supporting the wider People Team with day-to-day administration and coordination
- Supporting all stages of the employee lifecycle, including onboarding, changes and offboarding processes
- Working closely with the Payroll Team to ensure deadlines and SLAs are consistently met
- Supporting People projects and continuous improvement initiatives
- Identifying opportunities to improve processes and enhance the colleague experience
- Providing general administrative support across the People function
Who are we looking for?
- We’re looking for an experienced People Administrator, ideally with experience working within a shared services environment.
- Proven People/HR administration experience with a strong understanding of employee lifecycle processes
- Experience using HRIS systems and confidence working with employee data and reports
- Excellent attention to detail and a high level of accuracy
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- A customer‑focused approach with a passion for delivering a positive colleague experience
- Strong communication and interpersonal skills, with the ability to build effective working relationships
- A proactive and solution‑focused mindset with the confidence to take ownership
- The ability to handle sensitive and confidential information with discretion and professionalism
- Resilience and adaptability in a fast-paced environment
- A collaborative approach and positive, can‑do attitude
What’s in it for you?
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e‑vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
People Team Administrator in Sunderland employer: Poltronesof
Join our dynamic People Team in Sunderland, where we prioritise a vibrant work culture and employee well-being. With generous benefits including 33 days of holiday, career progression opportunities, and access to an Employee Assistance Programme, we are committed to fostering a supportive environment that empowers our colleagues to thrive. Experience a fulfilling role as a People Team Administrator, where your contributions directly enhance the colleague experience in a fast-paced and engaging setting.
StudySmarter Expert Advice🤫
We think this is how you could land People Team Administrator in Sunderland
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit into our team, so think about how your skills align with our mission!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, and we love seeing candidates who can articulate their thoughts clearly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace People Team Administrator in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Administrator role. Highlight your relevant experience in HR administration and any specific skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our People Team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Attention to Detail:In this role, accuracy is key! Make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work and pay attention to the little things.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Poltronesof
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a People Team Administrator. Familiarise yourself with HRIS systems and employee lifecycle processes, as these will likely come up in conversation. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Customer Focus
Since this role involves managing People related queries, be prepared to share examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you resolved issues or improved processes for colleagues, as this will highlight your proactive approach.
✨Demonstrate Attention to Detail
Accuracy is crucial in this role, so be ready to discuss how you ensure precision in your work. You might want to mention any systems or methods you use to double-check your work, especially when processing documentation or maintaining HRIS data.
✨Be Ready to Adapt
This position requires resilience in a fast-paced environment, so think of examples that showcase your adaptability. Whether it’s juggling multiple priorities or handling unexpected challenges, sharing these experiences will demonstrate your ability to thrive under pressure.
