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- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Competitive salary, bonus potential, discounts, and career progression opportunities.
- Other info: Flexible shifts, excellent work-life balance, and access to health and wellness resources.
- Why this job: Make a real impact by creating a welcoming store atmosphere and leading a passionate team.
- Qualifications: Experience in team leadership and a strong focus on customer satisfaction.
The predicted salary is between 37000 - 37000 £ per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is ‘yes’ then we have the role for you! We’re looking for a Store Manager to lead the team in York.
As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £37,000.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
- Health Insurance
Retail Store Manager employer: Poltronesof
Contact Detail:
Poltronesof Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough customer situation. We want to hear about your experiences, so be ready to share them confidently during the interview.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable. First impressions matter, especially in retail, so show up looking sharp and ready to lead a team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how passionate you are about creating a first-class experience for customers and leading a team to success.
Tailor Your CV: Make sure your CV is tailored to the Retail Store Manager role. Highlight your experience in leading teams, achieving sales targets, and any relevant skills that match what we’re looking for. We love seeing how your background fits with our needs!
Be Personable: Remember, we’re looking for a real people person! Use your application to showcase your communication skills and ability to build relationships. Share examples of how you've inspired and motivated your team in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Poltronesof
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would manage day-to-day operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to hit targets or resolved conflicts. This will demonstrate your ability to inspire and develop others.
✨Customer Service is Key
Be ready to discuss your approach to delivering first-class customer service. Share stories that highlight your ability to handle customer queries and complaints effectively, showing that you prioritise customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.