At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Competitive salary, bonus potential, company car, and generous holiday allowance.
- Other info: Flexible shift patterns and opportunities for personal growth in a vibrant retail setting.
- Why this job: Make a real impact by creating a supportive and motivating atmosphere for your team.
- Qualifications: Experience in leading teams, excellent communication skills, and a passion for customer service.
The predicted salary is between 37000 - 37000 € per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is yes then we have the role for you! We're looking for a Store Manager to lead the team in York.
As a Store Manager, you'll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £37,000.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person with the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including
Retail Store Manager in Middlesbrough employer: Poltronesof
As a Retail Store Manager in York, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a competitive salary of up to £37,000 and excellent bonus potential, we foster a culture where every team member is valued and encouraged to deliver exceptional customer service. Join us to lead a passionate team, enjoy a generous holiday allowance, and benefit from a company car or car allowance, all while making a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Middlesbrough
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with them. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want you to showcase your skills in a way that makes you stand out as a Store Manager who can inspire others.
✨Tip Number 3
Prepare questions to ask during the interview. This shows you're engaged and serious about the role. Ask about team dynamics, customer service strategies, or how they measure success in the store. It’s a great way to demonstrate your interest!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in Middlesbrough
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for delivering first-class customer experiences in your application. We want to see how you can make customers feel valued and comfortable, so share any relevant examples!
Demonstrate Your Leadership Skills:As a Store Manager, you'll be leading a team, so it's crucial to showcase your experience in motivating and developing others. Tell us about times you've inspired your team to hit targets or overcome challenges.
Be Organised and Detail-Oriented:We appreciate candidates who are organised and pay attention to detail. In your application, mention how you manage day-to-day operations and ensure everything runs smoothly in a busy retail environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Poltronesof
✨Know Your Store Inside Out
Before the interview, make sure you research the store's products, services, and customer service philosophy. This will help you demonstrate your passion for the role and show that you're already invested in the company's success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired your team to achieve targets or improved customer service. This will highlight your ability to manage and develop a team effectively.
✨Emphasise Customer Experience
Be ready to discuss your approach to delivering first-class customer service. Share stories that illustrate how you've handled customer queries or complaints, and how you ensured a positive shopping experience for everyone.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
