At a Glance
- Tasks: Welcome customers and help them find the perfect furniture for their homes.
- Company: Join a vibrant team at a leading furniture retailer in Farnborough.
- Benefits: Earn £11.52-£13.00/hour plus commission, with 33 days holiday and great discounts.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Make customers smile while earning extra through commissions and incentives.
- Qualifications: Energetic, team player with a passion for customer service.
The predicted salary is between 11 - 13 £ per hour.
Department: Retail
Employment Type: Part Time
Location: Farnborough
Reporting To: Deputy Store Manager
Compensation: £11.52 - £13.00 / hour
What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Farnborough welcoming customers in and talking to them about our gorgeous furniture. This role would be working 28 hours per week.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all Poltronesofà products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Hourly rate of £11.52- £13.00 with no cap on commission
- In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary
- Guaranteed commission of £400 pro rata per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Long service awards
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
Retail Sales Advisor - Part Time in Farnborough employer: Poltronesof
At Poltronesofà, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Farnborough store where teamwork and customer satisfaction are at the heart of what we do. With competitive pay, guaranteed commission, and a wealth of employee benefits including generous holiday allowances and discounts, we are committed to fostering personal growth and creating a supportive environment for our Retail Sales Advisors. Join us to be part of a dynamic team that values your contributions and encourages you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor - Part Time in Farnborough
✨Tip Number 1
Get to know the company and its products before your interview. Familiarise yourself with their furniture range and customer service approach. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about making customers smile, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and approachable when you come in for your interview. It shows that you care about the opportunity and are ready to represent our brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Retail Sales Advisor - Part Time in Farnborough
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your enthusiasm for helping customers and working in a team.
Tailor Your Application:Make sure to tailor your application to the Retail Sales Advisor role. Highlight any relevant experience you have in customer-facing roles and how you can contribute to delivering that 5-star customer experience we’re all about.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key skills and experiences across quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Poltronesof
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the furniture and products offered by the company. Being able to discuss specific items and their features will show your genuine interest and help you connect with the interviewers.
✨Show Off Your People Skills
Since this role is all about customer interaction, be prepared to share examples of how you've successfully engaged with customers in the past. Think of situations where you made someone’s day or resolved a tricky issue – these stories will highlight your people skills.
✨Demonstrate Your Team Spirit
Retail is a team effort, so be ready to talk about your experiences working in a team. Share how you’ve collaborated with colleagues to achieve goals or improve customer service, as this will show that you’re a great fit for their team-oriented culture.
✨Bring Your Energy and Enthusiasm
The right attitude can make all the difference! During the interview, let your personality shine through. Show your enthusiasm for the role and the company, and don’t hesitate to express your passion for providing a 5-star customer experience.
