Customer Accounts and Banking Team Leader

Customer Accounts and Banking Team Leader

Full-Time 32000 - 32000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a finance team, manage debtors ledgers, and ensure accurate financial records.
  • Company: Dynamic finance team in Sunderland with a focus on personal growth.
  • Benefits: 33 days holiday, discounts, career progression, and enhanced family leave.
  • Other info: Flexible working environment with excellent support and career advancement opportunities.
  • Why this job: Join a fast-paced environment and develop your finance skills while making an impact.
  • Qualifications: Strong communication, time-management skills, and experience in finance.

The predicted salary is between 32000 - 32000 € per year.

We are looking to recruit a Customer Accounts and Banking Finance Team Leader to join our Finance Team. This is an exciting role in the business and will give the successful candidate the opportunity to learn and achieve personal growth within a fast paced business.

What’s the opportunity?

The Team Leader will be responsible for:

  • Allocating work within the team
  • Review of the output of their work
  • Managing the review of the debtors ledgers of a number of stores
  • Regular reporting to the Financial Controller and Finance Director
  • Completion of tasks such as management of day to day Finance House activities

The role is based within the Finance team and will involve liaising with other departments within the company including Retail and Distribution. The role is not customer facing and will not involve direct contact with customers.

What does the role involve?

  • Oversight of the team responsible for the daily review of the customer debtors ledgers for all stores (payments and invoicing)
  • Review of the output the team’s work, including review of the proposed adjustments required to individual accounts
  • Managing the review of the ledgers of a number of stores directly
  • Provide cover in performing ledger reviews during team member annual leave
  • Liaising directly with retail and distribution colleagues to assist in the performance of duties
  • Regular reporting to the Financial Controller and Finance Director
  • Management of day to day Finance House activities, including management of rate cards and remittance reconciliations
  • Support in review of customer refund activity
  • Support the wider finance team with ad-hoc duties as required
  • Maintain accurate and organised financial records and documentation

Who are we looking for?

  • Proactive and organised with strong time-management skills
  • Strong written and verbal communication skills
  • Personable and experienced
  • Reliable and flexible
  • Professional demeanour and positive approach to resolving issues
  • Willingness to adapt to changing priorities during the contract period

What’s in it for you?

  • 33 days holidays including bank holidays
  • Employee benefits platform – access to 100s of high street discounts and more
  • Colleague Discount
  • Career progression
  • Long service awards
  • Enhanced Maternity, Paternity and Adoption Leave
  • Access to our dedicated Employee Assistance Programme
  • Virtual GP – Access to a GP service 24/7
  • Salary finance scheme
  • Pension Scheme
  • Death in Service Life assurance

Customer Accounts and Banking Team Leader employer: Poltronesof

Join our dynamic Finance Team in Sunderland as a Customer Accounts and Banking Team Leader, where you'll not only lead a dedicated team but also enjoy a supportive work culture that prioritises personal growth and career progression. With generous benefits including 33 days of holiday, access to an extensive employee discounts platform, and a commitment to work-life balance, we ensure our employees thrive both professionally and personally in a fast-paced environment.

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Contact Detail:

Poltronesof Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Accounts and Banking Team Leader

Tip Number 1

Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an inside edge!

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to finance and team leadership. Role-play with a friend or use our resources to boost your confidence before the big day.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Accounts and Banking Team Leader

Team Leadership
Financial Reporting
Debtors Ledger Management
Attention to Detail
Time Management
Communication Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Accounts and Banking Team Leader role. Highlight your leadership experience and any relevant finance background to show us you’re the right fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your proactive and organised nature will benefit our Finance Team. Keep it engaging and personal!

Showcase Your Communication Skills:Since strong written communication is key for this position, ensure your application is clear and concise. Use professional language but let your personality come through – we want to see the real you!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Poltronesof

Know Your Numbers

As a Customer Accounts and Banking Team Leader, you'll be dealing with financial records and ledgers. Brush up on your financial terminology and be ready to discuss how you’ve managed accounts in the past. Prepare examples of how you've improved processes or resolved discrepancies.

Showcase Your Leadership Skills

This role involves overseeing a team, so be prepared to talk about your leadership style. Think of specific instances where you successfully allocated tasks, motivated your team, or handled conflicts. Highlight your ability to manage workloads effectively.

Communicate Clearly

Strong communication skills are key for this position. Practice explaining complex financial concepts in simple terms. You might be asked how you would liaise with other departments, so have examples ready that demonstrate your collaborative approach.

Be Organised and Proactive

The job requires strong time-management skills and the ability to adapt to changing priorities. Share examples of how you've stayed organised under pressure and how you prioritise tasks. This will show that you're ready to handle the fast-paced environment.