At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Join a dynamic retail company focused on customer experience and team development.
- Benefits: Earn up to £35,500 with bonuses, plus 33 days holiday and exclusive discounts.
- Other info: Enjoy career progression opportunities and a supportive work culture.
- Why this job: Make a real impact by creating a welcoming atmosphere for customers and your team.
- Qualifications: Experience in leading teams, excellent communication skills, and a passion for customer service.
The predicted salary is between 33500 - 35500 € per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is yes then we have the role for you! We are looking for a Store Manager to lead the team in Wrexham.
As a Store Manager, you'll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £35,500.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person - the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform - access to 100s of high street discounts and more
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme
- Virtual GP - Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
- Health Insurance
Retail Store Manager in Chirk employer: Poltronesof
Join our dynamic team in Wrexham as a Retail Store Manager, where you will lead and inspire a passionate group dedicated to delivering exceptional customer experiences. We offer a competitive salary of up to £35,500, along with generous benefits including a company car or allowance, 33 days of holiday, and extensive employee discounts. Our supportive work culture prioritises your growth, providing ample opportunities for career progression and access to resources like our Employee Assistance Programme and 24/7 Virtual GP service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Chirk
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll need to inspire and motivate your team. Role-play common scenarios with a friend or family member to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've successfully led a team in the past. Highlight your ability to coach and develop others, as this is key for the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start.
We think you need these skills to ace Retail Store Manager in Chirk
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for delivering first-class customer experiences. We want to see how you’ve gone above and beyond in previous roles to make customers feel valued and supported.
Demonstrate Your Leadership Skills:Share examples of how you've motivated and developed a team in a sales-driven environment. We’re looking for stories that showcase your ability to inspire others and achieve targets together.
Be Organised and Detail-Oriented:In your application, mention how you manage day-to-day operations and keep everything running smoothly. We appreciate candidates who can juggle multiple tasks while paying attention to the finer details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Poltronesof
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products, services, and customer service philosophy. This shows your genuine interest in the role and helps you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to inspire and manage a team.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering first-class customer service. Share stories that highlight your commitment to customer satisfaction and how you’ve handled difficult situations or complaints.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company culture and team dynamics. Inquire about their expectations for the Store Manager role and how success is measured. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
