At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Join a dynamic retail company focused on customer experience and team development.
- Benefits: Earn up to £35,500 with bonuses, plus 33 days holiday and fantastic discounts.
- Other info: Great career progression opportunities and a supportive work culture.
- Why this job: Make a real impact by creating a supportive and motivating store atmosphere.
- Qualifications: Experience in leading teams, excellent communication skills, and a passion for customer service.
The predicted salary is between 33500 - 35500 € per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is yes then we have the role for you! We're looking for a Store Manager to lead the team in Wrexham.
As a Store Manager, you'll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £35,500.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person with the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform - access to 100s of high street discounts and more
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme
- Virtual GP - Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
- Health Insurance
Retail Store Manager in Chester employer: Poltronesof
Join our dynamic team in Wrexham as a Retail Store Manager, where you will lead and inspire a passionate group dedicated to delivering exceptional customer experiences. We offer a competitive salary of up to £35,500, along with generous benefits including a company car or allowance, 33 days of holiday, and numerous employee discounts. Our supportive work culture prioritises your growth, providing ample opportunities for career progression and access to resources like a virtual GP and an Employee Assistance Programme.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local job fairs, and join relevant groups on social media. The more people you know, the better your chances of landing that Store Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews! Share specific examples of how you've motivated teams or improved customer experiences in previous roles. This will help you stand out as the perfect candidate for the Store Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Retail Store Manager in Chester
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for delivering first-class customer experiences. We want to see how you’ve gone above and beyond in previous roles to make customers feel valued and supported.
Demonstrate Your Leadership Skills:Share examples of how you've motivated and developed a team in a sales-driven environment. We’re looking for stories that showcase your ability to inspire others and achieve targets together.
Be Organised and Detail-Oriented:In your application, mention how you manage day-to-day operations and keep everything running smoothly. We appreciate candidates who can juggle multiple tasks while paying attention to the finer details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Poltronesof
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products, services, and customer service philosophy. This will not only show your enthusiasm but also help you answer questions about how you would enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to achieve targets or resolved conflicts. This will demonstrate your ability to inspire and manage effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering first-class customer service. Share stories that highlight your commitment to customer satisfaction and how you’ve handled complaints or difficult situations in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the store’s goals, or how success is measured. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
