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- Tasks: Support the Store Manager in driving performance and leading the team.
- Company: Join a dynamic retail team at Poltronesof in Aintree.
- Benefits: Earn up to £40,000 with commission and enjoy 33 days holiday.
- Why this job: Make a real impact by delivering exceptional customer service and coaching your team.
- Qualifications: Experience in leading and motivating a sales team is essential.
- Other info: Enjoy discounts, career progression, and access to a virtual GP.
The predicted salary is between 40000 - 40000 £ per year.
We are looking for a Deputy Manager to join our Retail Sales team in Aintree. As a Poltronesof Deputy Manager, you are responsible for supporting the Store Manager in driving the performance and day-to-day operations of the store and leading in their absence.
You will work with our team to ensure they provide a 5-star customer journey and optimise KPI performance while maintaining high operational standards. You will also coach and support the team to deliver sales targets while making sure our customers are supported in helping create a home they love. As a Deputy Store Manager, you can earn up to £40,000.00 with Commission.
- Continuously coaching to develop and improve colleagues' performance by carrying out regular performance reviews.
- Ensuring expert knowledge throughout the store team on Poltronesof Furniture, holding regular training sessions on all products and services.
- Supporting the recruitment, onboarding, management and development of the team.
- Being responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business priorities.
- Supporting colleagues with customer orders and finance applications.
- Delivering exceptional, market-leading customer service to drive business growth through customer loyalty, referrals and 5-star customer reviews.
- Continuously identifying opportunities to make improvements which will optimise the operational running of the store.
- Taking pride in your store and taking responsibility for maintaining its presentation to a high standard to ensure the store is set up for success.
What qualities are we looking for?
- Customer focus with a passion for delivering first-class customer service.
- The ability to drive performance and manage difficult conversations when needed.
- Friendly, flexible, reliable, honest and a strong work ethic.
- Experience in leading, motivating and coaching a successful sales team.
Employee benefits include:
- 33 days holidays including bank holidays.
- Access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount.
- Career progression.
- Enhanced Maternity, Paternity and Adoption Leave.
- Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics.
- Virtual GP Access to a GP service 24/7.
- Pension Scheme.
- Death in Service.
- Life assurance.
Locations
Deputy Store Manager in Cheshire, Warrington employer: Poltronesof
Contact Detail:
Poltronesof Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Cheshire, Warrington
✨Tip Number 1
Get to know the company inside out! Research Poltronesof and understand their products, values, and customer service approach. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle performance reviews or difficult conversations with team members. Practising your responses will help you feel more confident when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Store Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy Store Manager role. Highlight your customer service experience and any leadership roles you've had, as we want to see how you can drive performance in our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering first-class customer service and how you can contribute to creating a home our customers love. Keep it friendly and engaging!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to meet KPIs and drive sales. Numbers speak volumes, so if you’ve improved sales or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at Poltronesof
✨Know Your Stuff
Make sure you have a solid understanding of Poltronesof's products and services. Familiarise yourself with their furniture range and be ready to discuss how you can help customers create a home they love. This will show your passion for the brand and your commitment to delivering top-notch customer service.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or developed team members. Highlight how you’ve driven performance and managed difficult conversations, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Focus
Be ready to talk about your approach to providing exceptional customer service. Share specific instances where you went above and beyond for a customer or improved their experience. This aligns perfectly with the company's goal of delivering a 5-star customer journey.
✨Prepare for Performance Metrics
Understand key performance indicators (KPIs) relevant to retail sales. Be prepared to discuss how you would optimise these metrics in the store. Think about strategies you've used in the past to meet or exceed sales targets, as this will show that you're results-driven and ready to contribute to the store's success.