DescriptionWere looking for a Deputy Manager to join our Retail Sales team in Manchester. As a poltronesof Deputy Manager, you are responsible for supporting the Store Manager in driving the performance and day to day operations of the store and leading in their absence. Youll work with our team to ensure they provide a 5 star customer journey and optimise KPI performance while maintaining high operational standards. Youll also coach and support the team to deliver sales targets while making sure our customers are supported in helping create a home they love. As a Deputy Store Manager you can earn more as you sell more our uncapped commission structure puts you in control of your income. Continuously coaching to develop and improve colleagues performance by carrying out regular performance reviews Ensuring expert knowledge throughout the store team on poltronesof Furniture, holding regular training sessions on all products and services Supporting the recruitment, onboarding, management and development of the team Being responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business priorities Supporting colleagues with customer orders and finance applications Delivering exceptional, market leading customer service to drive business growth through customer loyalty, referrals and 5 star customer reviews Continuously identifying opportunities to make improvements which will optimise the operational running of the store Taking pride in your store and taking responsibility for maintaining its presentation to a high standard to ensure the store is set up for success What qualities are we looking for? Customer focus with a passion for delivering first class customer service The ability to drive performance and manage difficult conversations when needed Friendly, flexible, reliable, honest and a strong work ethic Experience in leading, motivating and coaching a successful sales team 33 days holidays including bank holidays ~ Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! ~ Colleague Discount ~ Career progression ~ Enhanced Maternity, Paternity and Adoption Leave ~ Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics ~ Virtual GP Access to a GP service 24/7 ~ Pension Scheme ~ Death in Service ~ Life assurance
Deputy Store Manager in Bolton employer: Poltronesof
At Poltronesof, we pride ourselves on being an excellent employer that values each team member's contribution. Our supportive work culture fosters collaboration and camaraderie, ensuring that you feel appreciated while delivering smiles to our customers. With competitive benefits and ample opportunities for personal and professional growth, joining our delivery crew means becoming part of a dynamic team in a vibrant environment.
