At a Glance
- Tasks: Support the sales process from order receipt to invoicing, ensuring smooth communication.
- Company: Join a leading company in the manufacturing and automotive sector.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborative team culture with a focus on high standards and proactive problem-solving.
- Why this job: Be a key player in coordinating orders and making an impact on customer satisfaction.
- Qualifications: Experience in sales administration and strong knowledge of ERP/MRP systems.
The predicted salary is between 25000 - 30000 £ per year.
The Sales Administrator supports the full sales process from order receipt through to invoicing, ensuring accuracy, efficiency, and timely communication between internal departments and external customers. This role plays a key part in coordinating order flow, maintaining accurate records, and ensuring a smooth interface between Sales, Production and Logistics.
Main Responsibilities
- Prepare and issue work orders to Production, coordinating closely with planning and logistics teams.
- Manage EDI orders and uploads, ensuring data integrity and alignment with customer requirements.
- Monitor order progress and proactively communicate updates or delays to relevant stakeholders.
- Book goods out, ensuring all documentation (delivery notes, packing lists, export documentation where relevant) is correct and complete.
- Prepare and issue customer invoices promptly and accurately.
- Liaise with the Finance team on credit notes, invoice queries and discrepancies.
- Record and process scrap and cut parts transactions in accordance with company procedures.
- Support regular stock reconciliations and investigations into stock variances.
- Act as the main point of contact between Sales, Production and Logistics for order‑related information.
- Maintain accurate and up‑to‑date records of all sales transactions and related documentation.
- Liaise with customers and internal departments to resolve queries and provide updates.
Education and Experience
- Proven experience in Sales Administration or Order Processing role, ideally within a manufacturing or automotive environment.
- Strong working knowledge of ERP/MRP systems.
- Understanding of invoicing, dispatch and stock control processes.
- Highly organised with the ability to manage competing priorities.
- Proactive and solution‑oriented approach to problem solving.
Personal Attributes
- Strong team player with the ability to work collaboratively across functions.
- Self‑motivated with a willingness to take initiative.
- Reliable, trustworthy and committed to maintaining high standards of work.
Poltrona Frau In Motion/KJ Ryan Sales Administrator in Coventry employer: POLTRONA FRAU S.P.A.
At Poltrona Frau, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Coventry that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values teamwork and initiative. Join us to be part of a company that not only prioritises accuracy and efficiency in sales administration but also invests in the well-being and development of its employees.
